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PUBG Apologises to Indian Users After they Faced Inconvenience while Playing

"You've played the game for six hours today. Please come back at 2019-03-23 05:30:00," a Twitter user on Friday posted a screenshot of the health alert that popped up on the game screen

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The undisclosed issue, which appears to have affected users only in India, not only shut the game down but also specified when should the user come back and play it again. Pixabay

Some PlayersUnknown Battleground (PUBG) players in India were in for a shock when they received health reminder pop-ups on their screens, barring them from playing the popular game. The company on Saturday said it had fixed the undisclosed issue.

The undisclosed issue, which appears to have affected users only in India, not only shut the game down but also specified when should the user come back and play it again.

“You’ve played the game for six hours today. Please come back at 2019-03-23 05:30:00,” a Twitter user on Friday posted a screenshot of the health alert that popped up on the game screen.

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Some players claimed to have received the reminder within an hour and a half of playing the game. Wikimedia

Some players claimed to have received the reminder within an hour and a half of playing the game.

Later, PUBG Mobile India took to Twitter to reply to the baffled gamers. “We’re aware of the ‘Healthy Gaming System’ issue that many of you are currently facing and we sincerely apologise for the inconvenience this has caused! Our development team is working to resolve the issue as soon as possible,” tweeted PUBG Mobile India.

The company on Saturday informed the users the undisclosed issue has been taken care of.

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The users on various social media platforms speculated that either this could be a test feature from the game developers themselves or caused by a software bug or hackers. Pixabay

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“The ‘Healthy Gameplay System’ error has also been fixed, and you should be able to play uninterrupted. We deeply apologise for the inconvenience,” the company tweeted.

The reason that caused the issue still remained unclear.

The users on various social media platforms speculated that either this could be a test feature from the game developers themselves or caused by a software bug or hackers. (IANS)

Next Story

PUBG Mobile Discloses New Anti-cheat Detection System: Report

Recently, PUBG Mobile announced a 10-year ban on players found violating the developer's gaming standards

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PUBG, Addictive, Game, Kills
With smartphones getting cheaper and better, mobile gaming has taken off and millions of Indian youth are now hooked to games like PlayerUnknown Battleground (PUBG). Pixabay

PUBG Mobile on Tuesday shared more information about the cheating detection efforts and implements being developed, including an upgraded anti-cheat system with advanced real-time detection technology.

“We want players to know that we are 100 per cent committed to providing a fair game experience for everyone. We are doing everything possible to keep cheaters out of our game as much as possible. Hundreds of team members are dedicated to this task,” Vincent Wang, General Manager of Global Publishing Department from Tencent Games, said in a statement.

With focus on creating an enjoyable and fair game experience, PUBG Mobile has disclosed about measures being taken to remove hackers and cheaters from the game.

As the first line of defence, PUBG Mobile’s detection software system scans for suspect software and modified game data. To keep up with the constantly evolving hacking and cheating methods, it employs a huge and ever-expanding library to cross-reference when detecting suspicious software.

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Launched in 2017, the main version of the controversial game has already crossed the 100-million-download mark on Google Play Store. Wikimedia Commons

Using game observation techniques, the developers identify players using unfair means to gain an advantage over competition.

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Additionally, the security team monitors players, reported through the game’s system, to ensure that players using additional software or other means of hacking and cheating are banned.

Recently, PUBG Mobile announced a 10-year ban on players found violating the developer’s gaming standards. (IANS)