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South Korean Tech Major Samsung Brings Improvements to Galaxy Fold Smartphone

The Galaxy Fold is expected to be priced around Rs 1,40,790 in India

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Samsung
The foldable phone, which is a tablet when it's fully opened and a phone when it's closed

Weeks after Samsung postponed the launch of the Galaxy Fold smartphone and recalled review units, the company has reportedly solved both of the main issues that plagued the devices. Earlier, the South Korean tech major said it was delaying the release of the Galaxy Fold to fix its design issues, it didn’t really say how it would address the flaws.

“You might have a clearer idea after today, though. Yonhap News claims Samsung will tuck the protective display layer into the body, preventing users from peeling it off under the mistaken belief that it’s an everyday screen protector.

“It will also block the gaps at the top and bottom of the hinge to prevent debris from wrecking the foldable display,” the Engadget reported on Thursday.

Earlier this month, Samsung Electronics said it cannot confirm the shipping date for “Galaxy Fold” smartphone, tendering an apology to its pre-order customers in the US for the delay.

Samsung, Home, Privacy
Arvin Baalu, vice president of product management at Harman International, talks about the Samsung Digital Cockpit during a Samsung news conference at the 2019 CES in Las Vegas, Jan. 7, 2019. VOA

The super-premium phone that took almost a decade in the making opens like a book when unfolded.

The units given to international tech reviewers encountered display distortion and screen flickering issues, forcing the South Korean giant to postpone its launch in Hong Kong and Shanghai on April 23 and 24 respectively, and issue a recall of review units.

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Defending its devices just days before its roll-out, a Samsung spokesperson had assured that the firm would “thoroughly inspect” the units.

The Galaxy Fold is expected to be priced around Rs 1,40,790 in India. (IANS)

Next Story

Samsung Aiming to Provide Innovative Services This Festive Season

Samsung has also announced a wide range of exclusive deals, offers and assured gifts across its large product portfolio, valid till October 31

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samsung
To get ahead in the fast-changing tech industry, Samsung said it will expand investment in burgeoning tech segments to propel growth. Wikimedia Commons

With a network of over 3,300 service points including 535 customer service vans, Samsung is aiming to provide premium products’ quick installation facility in major cities this festive season.

The company said in a statement on Wednesday: for availing the service, that will cater to installation facility within four hours of delivery, customers have to buy premium products such as Samsung TVs (55-inch and above), Wind-Free ACs.

“Our new service offering, Live Chat along with Remote Support are part of our strategy to deepen our consumer connect and further our brand love. We wish everyone a very happy and prosperous festive season,” said Sunil Cutinha, Vice President, Customer Service, Samsung India, in a statement.

Samsung, Apple, Manufacturing, India
Apple and Samsung are very big players, they can change scenarios for private sector manufacturing. LifetimeStock

According to the company, the service centres have over 10,000 specialist engineers trained at Samsung’s in-house training academies.

Consumers can also seek priority services by simply booking an appointment online and schedule a visit to their nearest service centre at a convenient day and time.

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The company is also providing interactive repair facilities for Samsung phones at all
service centres across India. Repairing will be provided in front of the customers to maintain the transparency in the process.

Samsung has also announced a wide range of exclusive deals, offers and assured gifts across its large product portfolio, valid till October 31. (IANS)