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Samsung Aiming to Provide Innovative Services This Festive Season

Samsung has also announced a wide range of exclusive deals, offers and assured gifts across its large product portfolio, valid till October 31

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samsung
To get ahead in the fast-changing tech industry, Samsung said it will expand investment in burgeoning tech segments to propel growth. Wikimedia Commons

With a network of over 3,300 service points including 535 customer service vans, Samsung is aiming to provide premium products’ quick installation facility in major cities this festive season.

The company said in a statement on Wednesday: for availing the service, that will cater to installation facility within four hours of delivery, customers have to buy premium products such as Samsung TVs (55-inch and above), Wind-Free ACs.

“Our new service offering, Live Chat along with Remote Support are part of our strategy to deepen our consumer connect and further our brand love. We wish everyone a very happy and prosperous festive season,” said Sunil Cutinha, Vice President, Customer Service, Samsung India, in a statement.

Samsung, Apple, Manufacturing, India
Apple and Samsung are very big players, they can change scenarios for private sector manufacturing. LifetimeStock

According to the company, the service centres have over 10,000 specialist engineers trained at Samsung’s in-house training academies.

Consumers can also seek priority services by simply booking an appointment online and schedule a visit to their nearest service centre at a convenient day and time.

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The company is also providing interactive repair facilities for Samsung phones at all
service centres across India. Repairing will be provided in front of the customers to maintain the transparency in the process.

Samsung has also announced a wide range of exclusive deals, offers and assured gifts across its large product portfolio, valid till October 31. (IANS)

Next Story

Samsung Display Plans To Invest $500mn in India To Set Up Manufacturing Unit

In India, Samsung Electronics has been in a fierce competition with Chinese rivals

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Samsung Display
Industry insiders said new Samsung Display plant would help its parent company secure smartphone display panels at cheap prices and boost productivity. Pixabay

Samsung Display, South Korea’s major display panel maker and an affiliate of Samsung Electronics, plans to invest $500 million in India to set up a manufacturing unit.

According to US tech media outlet TechCrunch, Samsung Display filed an investment plan with India’s regulator earlier this month, saying the plant in Noida, near New Delhi, would produce smartphone displays

Samsung Display officials in South Korea confirmed that the company was preparing to set up a plant there, but declined to comment on the scale of investment, Yonhap news agency reported on Monday.

Last year, the company set up its India arm Samsung Display Noida Private Ltd.

In 2018, Samsung Electronics opened a smartphone manufacturing plant in Noida to expand presence in the world’s second-largest mobile phone market, after China.

Samsung
Samsung Display, South Korea’s major display panel maker and an affiliate of Samsung Electronics, plans to invest $500 million in India to set up a manufacturing unit. Wikimedia Commons

Industry insiders said Samsung Displays’ new plant would help its parent company secure smartphone display panels at cheap prices and boost productivity.

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In India, Samsung Electronics has been in a fierce competition with Chinese rivals. According to data from market researcher Counterpoint, Samsung Electronics is the second-largest smartphone vendor behind China’s Xiaomi Corp in India. (IANS)