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Samsung phones on fire : Company recalls 1 million Galaxy Note 7 smartphones after battery explosions

President of Samsung mobiles recalls faulty handsets after reports of some Galaxy Note 7 pieces exploding

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Galaxy S7 smartphone by Samsung. Image: Samsung website

  • Samsung says it is suspending sales of its Galaxy Note 7 smartphone
  • Buyers reported that their phones caught fire or exploded while charging
  • Samsung said it has confirmed 35 such cases

SEOUL,Sept 05, 2016: Koh Dong-jin, president of Samsung’s mobile business said that customers who already bought Note 7s will be able to swap them for new smartphones, regardless of the purchasing date.

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Samsung said it has sold more than 1 million Note 7 smartphones since the product’s launch and it is suspending sales of its Galaxy Note 7 smartphone after finding batteries of some of the gadgets exploded while they were charging.

The announcement comes just two weeks after Samsung launched its latest flagship smartphone.

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Some buyers reported their phones caught fire or exploded while charging, and Samsung said it had confirmed 35 such cases, caused by faulty batteries. (VOA)

 

  • Jagpreet Kaur Sandhu

    The top brand has many allegations. The phones even hang after sometime use…it’s known fact that theres company big fault.

  • Kabir Chaudhary

    THAT IS WHY I PREFER NOKIA!!

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OPPO, Samsung, Apple Most Preferred Brands by Gen Z

However, few consumers are looking to replace their existing brands because of recurring problems

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Apple, smartphone
Customers walk past an Apple logo inside of an Apple store at Grand Central Station in New York, Aug. 1, 2018. VOA

Gen Z users are looking for smartphones that deliver superior consumer experience with premium tech innovations at entry-level prices, and OPPO, Samsung and Apple are the top three brands that find favour with consumers, a new survey said on Friday.

At least 78 per cent Gen Z consumers see smartphones as a symbol of their lifestyle while 75 per cent feel the devices make them feel powerful in life whereas 72 per cent said they offer them “superior experience through the latest tech innovations”, CyberMedia Research (CMR) has said.

The survey was conducted on smartphone consumers in the premium smartphone segment (from Rs 25,000 to Rs 50,000).

samsung
To get ahead in the fast-changing tech industry, Samsung said it will expand investment in burgeoning tech segments to propel growth. Wikimedia

“Smartphone brands that provide a compelling consumer experience, backed by industry-leading innovations, and a premium experience at good price-points, will find favour with demanding consumers.

“The Gen Z clearly identifies with OPPO as an innovation trailblazer whether it be in camera or battery charging,” Prabhu Ram, head of Industry Intelligence Group, CMR, said in a statement.

Also Read: US President Donald Trump Raises a Possibility of Huawei Being a Part of US-China Trade Deal

The survey said that smartphone upgrades are driving the market, with 55 per cent of the consumers indicating that they upgrade their smartphone every year.

However, few consumers are looking to replace their existing brands because of recurring problems. (IANS)