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Samsung Users Most Satisfied with the Brand: CMR

When it comes to feature phones, Samsung's consumers rank it the highest for reliability (97 per cent), followed by Lava (93 per cent)

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samsung, better selfie camera
Samsung declined to disclose its sales target for the new Note series, but said it expected to achieve higher sales volume than the predecessor Note 9 models. Pixabay

When it comes to smartphones, Samsung’s consumers are most satisfied (97 per cent) followed by Lava (94 per cent) while 98 per cent Xiaomi users were happy with their phones’ battery life, said a new report on Friday.

According to CyberMedia Research (CMR), 98 per cent Samsung and 98 per cent Oppo users rated their phones the highest.

Mobile phone brands, including Samsung, Xiaomi, Vivo, Oppo and one domestic brand — Lava have been ranked highly by key stakeholders, on various parameters, such as brand loyalty, advocacy, preferences, product features, pricing, distribution and promotion.

samsung
To get ahead in the fast-changing tech industry, Samsung said it will expand investment in burgeoning tech segments to propel growth. Wikimedia Commons

“If we were to look, beyond tier-1 cities, more and more Indians are coming online and getting connected. They put a premium on intangible factors, such as trust and reliability from their mobile phones. Similarly, for retailers, its factors such as consumer pull to timely pay-outs, that matter the most,” Satya Mohanty, Head-User Research Practice at CMR, said in a statement.

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“While it is a given that the Korean and Chinese brands rule the hypercompetitive Indian mobile market, what is fascinating is how major Indian brands — MILK, are no longer in the fray, with the strong exception of one dominant player, Lava,” added Mohanty.

When it comes to feature phones, Samsung’s consumers rank it the highest for reliability (97 per cent), followed by Lava (93 per cent). (IANS)

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Facebook, Instagram Down Again, Users Clueless: Report

The biggest outage Facebook, WhatsApp and Instagram faced was in March that lasted for more than 14 hours. Facebook blamed a 'database' overload for the problem

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facebook, instagram
Facebook, Messenger and Instagram apps are displayed on an iPhone, March 13, 2019, in New York. VOA

Users from different parts of the world took to Twitter on Tuesday to report problems using Facebook, Instagram and Messenger, including several parts in the US and the UK.

According to Downdetector website which monitors online outages, the outages did not appear to hit the entire Facebook network but several areas reported disruption in services.

While 63 per cent reported a total blackout, 19 per cent had problems in logging in while 16 per cent faced problems with their News Feed.

“Facebook always getting hacked and now disabled… Why can’t Facebook work right. I can’t get on my new account because it was disabled,” posted an user.

facebook, WhatsApp, stories, feature
An iPhone displays the app for Facebook in New Orleans, Aug. 11, 2019. VOA

“Okay, is Facebook Messenger down?” posted another. Users said the Facebook app failed to send or load messages.

The social networking platform was yet to identify or comment on the latest outage.

Also Read: Tech Giant Google Acquires Enterprise Software Firm ‘CloudSimple’

Facebook and Instagram suffered a total outage in the UK and in some parts of Europe in September as thousands of users went on to Twitter to complain about not being able to use the social media platforms.

The biggest outage Facebook, WhatsApp and Instagram faced was in March that lasted for more than 14 hours. Facebook blamed a ‘database’ overload for the problem. (IANS)