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New Delhi, November 10, 2016: To facilitate public service delivery in time, a website will soon be made functional by the government of India.

The main purpose of the website will be to inform the people about various services offered by the central as well as state governments. It will also inform about the procedure for taking them and the timeline for grant of such services.


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According to PTI report, “A national portal is being developed on public service delivery. It will have information of all the services being offered by various central and state government departments.”

“People will be able to know all information like requests regarding issuance of passport to other such documents through this website,” said C Viswanath, Secretary, Department of Administrative Reforms and Public Grievances.

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This proposal is one of the Centre’s efforts to ensure that all the public services are delivered timely.

He further said that there are about 1,700 services that are provided by various state governments in a timely manner and the number is may go up to 4,000.

“The website is being developed by National Informatics Centre and it will be made functional by May. By clicking a button, one would be able to know what services are being offered by which state,” Viswanath said.

The Secretary said regional conference are being planned in order to inform state and other stake holders to strengthen the already functioning system by putting in place an efficient public service delivery system.

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According to PTI, “A highest of 750 such services are provided by Karnataka, 497 by Goa, 369 by Maharashtra, 361 by Delhi, 324 by Odisha, 278 by Gujarat, 260 by Chhattisgarh, 200 by Jharkhand, 197 by Haryana, 164 by Madhya Pradesh, 153 by Rajasthan, 139 by Uttar Pradesh, 116 by Himachal Pradesh, 80 by Jammu and Kashmir and 50 by Bihar.”

by NewsGram team with PTI inputs


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