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Tibetans in exile vote to elect next PM

Dalai Lama

Tibetan exiles across the world on Sunday voted to elect their new ‘Sikyong’ or prime minister as well as members of the parliament-in-exile based here in this northern Indian hill town.

Long queues of men and women, flashing their green coloured voter identity cards, were seen in the morning at nine polling centres in this town to elect one of the two prime ministerial contenders — incumbent Lobsang Sangay and Tibetan parliament speaker Penpa Tsering.

Polling took place in 85 places around the world.

The significance of the prime minister’s post has gone up following Tibetan spiritual leader the Dalai Lama’s retirement from active politics in 2011. The Dalai Lama is, however, not a voter.

A foreign delegation comprising members of the European Parliament was here as part of the Tibetan election observation mission, the Central Tibetan Administration’s (CTA) press officer Jamphel Shonu told the agencies.

Voters will also elect 45 members of the parliament-in-exile. A total of 94 candidates are in the fray. The results will be declared on April 27.

More than 90,000 Tibetans in exile across the world were to take part in the election. In the US and Europe, the electoral process is underway.

In India, voting took place, among other places, in Darjeeling (West Bengal), Bylakuppe (Karnataka), Bengaluru (Karnataka), Dehradun (Uttarakhand) and Delhi. It ended in India at 5 p.m.

Some of the other countries where the elections are taking place include Japan, Russia and Australia.

The 2016 general elections are the second direct elections for electing the Tibetan leadership since complete devolution of political authority by the Dalai Lama.

The five-year term of Prime Minister Sangay will expire in August. The 47-year-old Harvard-educated Sangay was the first political successor to the Dalai Lama.

Sangay’s chances to get re-elected are high as he secured 19,776 votes more against his close rival Tsering, who polled 10,732 votes in a first round of voting in October 2015. At that time, 47,105 Tibetans voted.

Both prime ministerial candidates — Sangay and Tsering — had campaigned aggressively across the Tibetan settlements. Even the social media among the Tibetan diaspora was aggressively followed to highlight their issues and agenda.

“Resuming talks with China was and will remain my top priority,” Sangay told reporters after casting his vote here.

Since assuming power in August 2011, grant of more autonomy in Tibet “within the Chinese constitution”, creation of awareness on Tibet and education of the exiled youth are among crucial issues before Sangay.

He took over the reins of the government-in-exile from monk-scholar Samdhong Rinpoche, who held the post for 10 years.

Lobsang Wangyal, director-producer of the Miss Tibet pageant and a journalist, told IANS here: “I feel that Sangay’s big degree hype (Harvard doctorate) didn’t translate into real results. The talks between the Dalai Lama’s envoys and China has been stalled since 2010, which is crucial to resolve the Tibetan issue.”

He said that because Tsering promised to put every effort to revive the dialogue with China and also to improve the situation of the settlements, so many young voters voted for him.

The 80-year-old Dalai Lama, the global face of the Tibetan exile movement, lives in exile in this northern Indian hill town along with some 140,000 Tibetans, over 100,000 of them in different parts of India. Over six million Tibetans live in Tibet.(IANS)

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.