Sunday December 8, 2019
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Truecaller Apologises for Bug That Covertly Signed up Users for UPI

“If a user doesn’t request for a loan and provides an explicit consent, we don’t process any of their personal data for lending purposes,” the company added

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Truecaller, which recently introduced loans as a part of its Truecaller Pay feature, also dismissed validity of reports that it reads user SMSs to create a credit scoring without users’ consent. Wikimedia Commons

Swedish caller identification app Truecaller on Tuesday apologised to the users who were affected by the the bug that automatically created Unified Payments Interface (UPI) accounts with their banking partners without their consent.

This “anomaly”, which triggered panic and hacking fears last week, affected less than 0.12 per cent of Truecaller’s total monthly users in India, said the company which has over 100 million daily active users in the country.

“We understand the frustration this news and numerous rumours may have caused to people, and we honestly apologise to them. We all at Truecaller feel awful this even happened in the first place,” Truecaller CEO Alan Mamedi said in a blog post.

Some users of Truecaller Pay feature last week complained that an SMS was sent out automatically without users’ consent to its banking partners.

Due to this anomaly some of Truecaller’s users automatically initiated a creation of payments profile that they never asked for.

Truecaller, Bug, UPI
The affected users received an SMS from ICICI Bank — starting from late Monday evening till morning hours on Tuesday — saying “your registration for UPI app has started. If it was not you, report now to your bank. Pixabay

“We deeply regret the trouble caused to these unsuspecting users, who may have thought that there is some breach to their bank account,” the company said.

“No bank accounts or financial information of users were compromised and immediate steps were taken to remove the issue and ensure the services were returned to normal,” it added.

Truecaller, which recently introduced loans as a part of its Truecaller Pay feature, also dismissed validity of reports that it reads user SMSs to create a credit scoring without users’ consent.

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“We would like to clarify that it is not correct,” Truecaller said.

“If a user doesn’t request for a loan and provides an explicit consent, we don’t process any of their personal data for lending purposes,” the company added. (IANS)

Next Story

Facebook Bug Shows iPhone Camera Open in Background: Report

Rosen said Facebook was submitting a fix for this to the Apple App Store

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An iPhone displays the app for Facebook in New Orleans, Aug. 11, 2019. VOA

In yet another Facebook bug, several iPhone users were left shocked as the moment they opened the social networking app, the phone’s camera got automatically turned on in the background.

Multiple users on Tuesday posted that while going through their Facebook feed, they observed the camera running in the background.

Facebook Vice President of Integrity Guy Rosen first tweeted that it “sounds like a bug” and the social networking platform was investigating.

“Thanks for flagging this. This sounds like a bug, we are looking into it,” tweeted Rosen in reply to a user.

Later, Rosen admitted there was indeed a bug. The bug appears to only affect iPhone users running the latest iOS 13 software.

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The Facebook mobile app on an Android smartphone. Wikimedia Commons

“We recently discovered our iOS app incorrectly launched in landscape. In fixing that last week in v246 (version246), we inadvertently introduced a bug where the app partially navigates to the camera screen when a photo is tapped. We have no evidence of photos/videos uploaded due to this,” he tweeted.

A Twitter user Joshua Maddux had flagged the issue: “Found a @facebook #security & #privacy issue. When the app is open it actively uses the camera. I found a bug in the app that lets you see the camera open behind your feed. Note that I had the camera pointed at the carpet”.

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Another posted: “Facebook app on iOS 13.2.2 opens my phone’s rear camera when I open a profile photo swipe down to return (look at the little slit on the left of the video). Is this an app bug or an iOS bug?”

Rosen said Facebook was submitting a fix for this to the Apple App Store. (IANS)