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Truecaller Bug Automatically Created Users Unified Payments Interface (UPI) Accounts with ICICI Bank

Do not share card details/OTP/CVV with anyone to avoid financial loss

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Truecaller, Bug, UPI
The affected users received an SMS from ICICI Bank -- starting from late Monday evening till morning hours on Tuesday -- saying "your registration for UPI app has started. If it was not you, report now to your bank. Pixabay

In a nightmare for thousands of Truecaller users in India, a so-called bug automatecally created their Unified Payments Interface (UPI) accounts with the ICICI Bank without their consent, triggering panic and hacking fears.

The affected users received an SMS from ICICI Bank — starting from late Monday evening till morning hours on Tuesday — saying “your registration for UPI app has started. If it was not you, report now to your bank. Do not share card details/OTP/CVV with anyone to avoid financial loss”.

The message was enough to scare some users who immediatly approached the ICICI Bank customer care, blocking their netbanking and debit cards.

“It was like someone attempting to break into my Internet banking account. The ICICI Bank customer care staff told me there was some suspecious activity in my online account, hence I requested them to immediately block Internet banking and safeguard the funds,” one affected user told IANS.

Truecaller, Bug, UPI
In a nightmare for thousands of Truecaller users in India, a so-called bug automatecally created their Unified Payments Interface (UPI) accounts with the ICICI Bank without their consent. Pixabay

“It was a nightmare for me to wake up and see this message. Since it came from the bank, it was enough for me to believe it. I do not know if my smartphone data has also been hacked,” he added.

The users reported the issue after updating their Android app to the latest Truecaller version 10.41.6.

Later, Truecaller issued a statement, saying it has discovered a bug in the latest update that affected the payments feature, which automatically triggered a registration post updating to the version.

“We’re sorry about this version not passing our quality standards. We’ve taken quick steps to fix the issue, and already rolled out a fix in a new version.

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“For the users already affected, the new version with the fix will be available shortly, however, in the meanwhile, they can choose to manually deregister through the overflow menu in the app,” said Truecaller which added payments service with the ICICI Bank in 2017.

The ICICI Bank was yet to issue a statement on this.

Truecaller has over 100 million users in India. (IANS)

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Truecaller Crosses 500mn Mark, 150mn Daily Users

Truecaller on Wednesday announced it has crossed the 500 million mark in terms of downloads

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truecaller, truecaller voice
Truecaller, which recently introduced loans as a part of its Truecaller Pay feature, also dismissed validity of reports that it reads user SMSs to create a credit scoring without users’ consent. Wikimedia Commons

Swedish caller identification app Truecaller on Wednesday announced it has crossed the 500 million mark in terms of downloads and now has 150 million daily active users globally.

With its offices in Bengaluru, Gurugram and Mumbai, more than half of the company’s employees are from India.

The 150 million daily active users achievement makes Truecaller the most used communication app in India after apps like WhatsApp and Facebook Messenger, the company said in a statement.

true caller, downloads, worldwide
Truecaller on Wednesday announced it has crossed the 500 million mark. Wikimedia Commons

“This is a very significant achievement. 150 million daily active users and 500 million downloads is extraordinary. These milestones underline the faith and trust our users have in our brand,” said Alan Mamedi, CEO and Co-founder, Truecaller.

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Recently, the company announced it has crossed one million paying subscribers globally and has added a series of new features to its paid subscription service, Truecaller Premium. (IANS)