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Twitter ‘Deeply Sorry’ For Failing To Act on Threatening Tweets

The statement came after Ritchie complained to Twitter after Sayoc's tweets were publicised

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Twitter CEO
Twitter on a smartphone device. VOA

Twitter has apologised for failing to act on threatening tweets made by Cesar Sayoc who is suspected of sending improvised explosive devices to Democratic leaders and critics of US President Donald Trump.

“We are investigating what happened and will continue to work to improve how we handle concerns raised by anyone on Twitter,” it said in a statement.On October 11, Sayoc published a threatening tweet to former congressional press secretary Rochelle Ritchie by telling her “We will see you 4 sure”.

Ritchie alerted Twitter of the tweet made from Sayoc’s account, which contained several disturbing images and statements.”Hug your loved ones real close every time you leave you (sic) home,” Sayoc tweeted with Ritchie’s picture and a screenshot of a news story of a dead teenager, Business Insider reported on Saturday.

Ritchie reported the incident to Twitter but the company said it “carefully” reviewed her case and “found that there was no violation of the Twitter Rules against abusive behaviour”, according to a screenshot uploaded by Ritchie.

Twitter
Twitter on a smartphone device. Pixabay

Later, on Friday, police arrested and charged Sayoc, a pro-Trump activist seen attending a Trump campaign rally in 2017. His suspected social media accounts also featured threatening messages to other Trump critics, including those whose names were on the explosive packages sent to Democratic lawmakers.

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Twitter, then, suspended Sayoc’s account by Friday afternoon.”We made a mistake when Rochelle Ritchie first alerted us to the threat made against her. The tweet clearly violated our rules and should have been removed. We are deeply sorry for that error,” the company said.

The statement came after Ritchie complained to Twitter after Sayoc’s tweets were publicised.  (IANS)

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A Bug in Twitter Exposes Private Tweets of Some Android Users

Twitter is also facing an investigation by privacy regulators in Ireland over data collection in its link-shortening system

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Twitter
New Twitter bug exposed Android users' private tweets. Pixabay

A bug in Twitter exposed private tweets of some Android users for over five years when they made changes in their settings, like changing the email address linked to their accounts.

According to the micro-blogging platform, the bug (now fixed) disabled the “Protect your Tweets” setting if certain account changes were made on Android devices.

The bug didn’t affect people using Twitter on iOS or desktop, Twitter said on Thursday.

“You may have been impacted by this issue if you had protected Tweets turned on in your settings, used Twitter for Android, and made certain changes to account settings such as changing the email address associated with your account between November 3, 2014, and January 14, 2019.

“People on iOS or the web were not impacted. We fixed the issue on January 14, and we’ll provide updates if other important information becomes available,” Twitter said on its Help page.

The company said it has informed those who were affected by the bug, and has turned “Protect your Tweets” back on for them if it was disabled.

Twitter CEO
Twitter on a smartphone device. VOA

“We encourage you to review your privacy settings to ensure that your aProtect your Tweets’ setting reflects your preferences,” said Twitter, adding it is sorry that this happened.

In May last year, Twitter asked its 336 million users to change their passwords after it discovered a bug that stored passwords in plain text in an internal system.

Twitter said it found no sign that hackers accessed the exposed data but advised users that they should enter a new password on all services where their current password has been used.

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Another bug in Twitter’s platform for third-party app developers exposed some Direct Messages (DMs) from nearly 3 million users to outsiders, the micro-blogging platform admitted in September.

The bug ran from May 2017 and after discovering it, Twitter said it fixed the bug to prevent data from being unintentionally sent to the incorrect developer.

Twitter is also facing an investigation by privacy regulators in Ireland over data collection in its link-shortening system. (IANS)