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Twitter Says Removal Of Fake Accounts Does Not Hurt User Metrics

Removing accounts could lead to a drop in the number of monthly active users (MAUs) in the second quarter, claimed the report

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Twitter
Twitter confirms third-party involvement in crypto hackings. Pixabay

While confirming a The Washington Post report that Twitter has been suspending as much as one million questionable accounts per day in recent months, the microblogging site refuted the claim that the move will lead to decline in the numbers of monthly active users.

Twitter suspended more than 70 million accounts in May and June, and the pace has continued in July, The Washington Post reported.

“Some clarifications: most accounts we remove are not included in our reported metrics as they have not been active on the platform for 30 days or more, or we catch them at sign up and they are never counted,” Twitter CFO Ned Segal said in a tweet on Monday while responding to the report in The Washington Post.

Twitter reported 336 million monthly active users at the end of the first quarter of this year.

Twitter suspended more than 70 million accounts in May and June, and the pace has continued in July, The Washington Post reported.
Twitter suspended more than 70 million accounts in May and June, and the pace has continued in July, The Washington Post reported. Pixabay

“If we removed 70 million accounts from our reported metrics, you would hear directly from us. This article reflects us getting better at improving the health of the service. Look forward to talking more on our earnings call July 27!” Segal said in another tweet.

But the confirmation of removal of fake accounts, even if not from the reported metrics, Twitter’s shares fell nearly 9 per cent in midday trading Monday, erasing $3.1 billion in market value, Fortune.com reported.

Also Read: Twitter Ads Transparency Centre Lets Users View who Bought its Ads

According to the report in The Washington Post on July 6, the rate of account suspensions at Twitter has more than doubled since October when the micro-blogging platform revealed to US Congress how the Russians used fake accounts to manipulate the 2016 presidential election.

Removing accounts could lead to a drop in the number of monthly active users (MAUs) in the second quarter, claimed the report. (IANS)

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Jack Dorsey Admits Twitter Makes it Easy to Abuse Others

Twitter last year said that making the platform free of abuse, spam and other things that distract from the public conversation is its top priority

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Twitter, India
Twitter Chief Executive Officer Jack Dorsey testifies before a Senate Intelligence Committee hearing on foreign influence operations and their use of social media on Capitol Hill. VOA

Admitting that Twitter makes it “super easy to harass and abuse others”, CEO of the micrblogging platform Jack Dorsey has said that addressing the issue in a systematic way is his biggest worry.

The platform is relying more on Machine Learning (ML) to identify abusive tweets as opposed to having people individually report them, Dorsey said in his TED talk this week, Business Insider reported.

“We have seen abuse, we have seen harassment, we have seen manipulation, automation, human coordination, misinformation,” Dorsey was quoted as saying.

“These are dynamics that we were not expecting 13 years ago.”

Dorsey also lamented that the system places undue weight on followers and likes.

“Right now the system makes it super easy to harass and abuse others,” he said, while adding that Twitter has created a “pretty terrible situation” for women.

Twitter CEO Jack Dorsey.
Twitter CEO Jack Dorsey.

As part of the efforts to make its platform appear less toxic, Twitter this week also announced that it is planning to give people an option to hide replies to their tweets, thereby giving users more control over the nature of conversation they would like to have on the platform.

“Starting in June, we’ll be experimenting with ways to give people more control over their conversations by giving them an option to hide replies to their Tweets,” Donald Hicks, Vice President, Twitter Service and David Gasca, Twitter’s Senior Director, Product Management, Health, wrote in a blog post on Tuesday.

While the feature has the potential to make trolls invisible, it could make it difficult for users to correct wrong statements made by others.

Also Read- 4 of 11 Tesla Board Members to Step Down by 2020

Other social media platforms like Facebook and Instagram already give users much more power in terms of dealing with the comments to their posts, including the option to delete them.

Twitter last year said that making the platform free of abuse, spam and other things that distract from the public conversation is its top priority. (IANS)