Saturday October 20, 2018
Home Lead Story Twitter Seeks...

Twitter Seeks Help of Academic Scholars to Improve Healthy Conversation on its Platform

They will be studying how people use Twitter, and how exposure to a variety of perspectives and backgrounds can decrease prejudice and discrimination

0
//
9
twitter Icon
This project will develop two sets of metrics: how communities form around political discussions on Twitter, and the challenges that may arise as those discussions develop. Pixabay
Republish
Reprint

In line with its efforts to curb abuse and harassment of users on its platform, Twitter has now selected two research projects that aim to develop metrics to measure the “health” of public conversation.

“An update! We’ve selected 2 partners from 230 idea submissions. Our first goal is working to measure the ‘health’ of public conversation, and that measurement be open and defined by third parties (not by us),” Twitter CEO Jack Dorsey said in a tweet on Monday.

Earlier this year, the microblogging site said it would work to increase the collective health, openness, and civility of the dialogue on its service.

As part of these efforts, Twitter initiated a programme to suspend millions of fake accounts and in June announced the acquisition of Smyte, a San Francisco-based technology company that specialises in safety, spam, and security issues.

One of the two projects that the social network has now selected will be led by a political science professor at Leiden University in the Netherlands.

This project will develop two sets of metrics: how communities form around political discussions on Twitter, and the challenges that may arise as those discussions develop, Twitter said in a blog post.

The Leiden-led project will primarily focus on two key challenges: echo chambers and uncivil discourse.

Based on their past findings, echo chambers, which form when discussions involve only like-minded people and perspectives, can increase hostility and promote resentment towards those not having the same conversation.

Twitter
Twitter on a smartphone device. Pixabay

The project’s first set of metrics will assess the extent to which people acknowledge and engage with diverse viewpoints on Twitter.

The second set of metrics will focus on incivility and intolerance in Twitter conversations. The group has found that while incivility, which breaks norms of politeness, can be problematic, it can also serve important functions in political dialog.

In contrast, intolerant discourse — such as hate speech, racism, and xenophobia — is an inherent threat to democracy.

The team will therefore work on developing algorithms that distinguish between these two behaviours, Twitter said.

The other project will be led by scholars from the University of Oxford and the University of Amsterdam.

They will be studying how people use Twitter, and how exposure to a variety of perspectives and backgrounds can decrease prejudice and discrimination.

Also Read: Twitter May Block Account for Abusive Chats During Live Broadcasts

As part of the project, text classifiers for language commonly associated with positive sentiment, cooperative emotionality, and integrative complexity will be adapted to the structure of communication on Twitter, the microblogging site said.

“Ensuring we have thoughtful, comprehensive metrics to measure the health of public conversation on Twitter is crucial to guiding our work and making progress, and both of our partners will help us continue to think critically and inclusively so we can get this right,” Vijaya Gadde, Twitter’s Legal, Policy and Trust & Safety Lead and David Gasca, Director, Product Management, Health at Twitter wrote in the blog.

“We know this is a very ambitious task, and look forward to working with these two teams, challenging ourselves to better support a thriving, healthy public conversation,” they added. (IANS)

Click here for reuse options!
Copyright 2018 NewsGram

Next Story

Twitter Releases Tweets Showing Attempts Of Influence On U.S. Politics From Foreign Countries

All of the accounts linked to the massive trove of tweets released by Twitter have been suspended or deleted.

0
Twitter
The Twitter logo is shown at its corporate headquarters in San Francisco, California. VOA

On Wednesday, Twitter released a collection of more than 10 million tweets related to thousands of accounts affiliated with Russia’s Internet Research Agency propaganda organization, as well as hundreds more troll accounts, including many based in Iran.

The data, analyzed and released in a report by The Atlantic Council’s Digital Forensic Research Lab, are made up of 3,841 accounts affiliated with the Russia-based Internet Research Agency, 770 other accounts potentially based in Iran as well as 10 million tweets and more than 2 million images, videos and other media.

Russian trolls targeting U.S. politics took on personas from both the left and the right. Their primary goal appears to have been to sow discord, rather than promote any particular side, presumably with a goal of weakening the United States, the report said.

DFRlab says the Russian trolls were often effective, drawing tens of thousands of retweets on certain posts including from celebrity commentators like conservative Ann Coulter.

Russia, Twitter
The Internet Research Agency building, dubbed the Russian troll factory, is seen at Savushkina Street in St. Petersburg, Russia. VOA

Some of the tweets posted:

“Judgement Day is here. Please vote #TrumpPence16 to save our great nation from destruction! #draintheswamp #TrumpForPresident,” said a fake Election Day tweet in 2016.

“Daily reminder: Trump still hasn’t imposed sanctions on Russia that were passed 4,193 in the House and 982 in the Senate. Shouldn’t that be grounds for impeachment?” said another tweet in March of this year.

Multiple goals

The Russian operation had multiple goals, including interfering in the U.S. presidential election, polarizing online communities, and weakening trust in American institutions, according to the DFRLab.

“The thing to understand is that the Russians were equal opportunity partisans,” Graham Brookie, one of the researchers behind the analysis, told VOA News. “There was a very specific focus on specific ideological communities and specific demographics.”

Twitter
The 2016 Democratic presidential candidate, Hillary Clinton, speaks at an event hosted by the Atlantic Council in Washington. VOA

Following an initial push to prevent Hillary Clinton from being elected in 2016, the analysis identified a “second wave” of fake accounts, many of which were focused on infiltrating anti-Trump groups, especially those identified with the “Resistance” movement, exploiting sensitive issues such as race relations and gun violence. These often achieved greater impact than their conservative counterparts.

“Don’t ever tell me kneeling for the flag is disrespectful to our troops when Trump calls a sitting Senator “Pocahontas” in front of Native American war heroes,” tweeted an account posing as an African-American woman named “Luisa Haynes” under the handle @wokeluisa in November 2017. The tweet garnered more than 32,000 retweets and over 89,000 likes.

“They tried to inflame everybody, regardless of race, creed, politics or sexual orientation,” the Lab noted in its analysis. “On many occasions, they pushed both sides of divisive issues.”

Iran trolling

Iran’s trolling was primarily focused on promoting its own interests, including attacking regional rivals like Israel and Saudi Arabia.

However, Iran’s trolling was less effective than the Russian posts, with most tweets getting limited responses.

Twitter
Twitter Chief Executive Officer Jack Dorsey testifies before a Senate Intelligence Committee hearing on foreign influence operations and their use of social media on Capitol Hill. VOA

This was partially because of posting styles that were less inflammatory, according to the report.

“Few of the accounts showed distinctive personalities: They largely shared online articles,” according to the report. “As such, they were a poor fit for Twitter, where personal comment tends to resonate more strongly than website shares.” Generally, many troll posts were ineffective, and “their operations were washed away in the firehose of Twitter.”

All of the accounts linked to the massive trove of tweets released by Twitter have been suspended or deleted, and the analysis notes that overall activity from suspected Russian trolls fell this year after Twitter clampdowns in September and June 2017.

Also Read: Facebook Better Prepared To Defend Itself Against External Manipulation For The Elections

But, that does not mean political trolls do not still pose a threat.

“Identifying future foreign influence operations, and reducing their impact, will demand awareness and resilience from the activist communities targeted, not just the platforms and the open source community,” according to the report. (VOA)