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Uber Introduces New Feature to Prevent Driver Identity Fraud

"This new notification feature will remind people to complete these three steps every time they get in an Uber," Vaish added

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Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

To prevent driver identity fraud, ride-hailing giant Uber on Tuesday said it will send in-app reminders and a push notification so that riders can match the license plate, car make and model, and the driver photo with what is provided in the app before getting into the car. The alert will go live on Tuesday and will progressively roll out nationwide in the days ahead, Uber said.

“Our goal is to make checking your ride before you get in the car synonymous with using Uber, every single time,” Pavan Vaish, Head of Central Operations, Uber – India and South Asia, said in a statement. “This new notification feature will remind people to complete these three steps every time they get in an Uber,” Vaish added.

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In addition to these steps, you can also ask the driver to confirm your name. Your driver sees your name in his app, and your driver’s name is displayed in your app. To safely exchange names, you can ask, “Who are you here to pick up?” The advisory further stresses upon not boarding the vehicle if the information in the app does not match up. (IANS)

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Uber Receives 3,045 Cases of Sexual Assault in U.S. in Year 2018

"We are partnering with RAINN, the nation's largest sexual violence organisation, to design and implement this programme," Uber added

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Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

Ride-hailing giant Uber has released its first safety review which contains thousands of sexual assault reports. The company has also revealed the changes it was making to make rides safer for its passengers and drivers.

The two-year safety review contains almost 2,936 reports pertaining to sexual assault that Uber received in 2017 and 3,045 it received in 2018.

Notably, the cab aggregator categorises sexual assaults into five subcategories, which are non-consensual kissing of a non-sexual body part, non-consenual touching of a sexual body part, attempted non-consensual sexual penetration, non-consensual kissing of a sexual body part and non-consensual sexual penetration.

In the last sub category, which is rape, the cab hailing major received 229 reports of rape in 2017 and 235 reports of rape in 2018. Throughout 2017 and 2018, the reported incidents occurred on 0.00002% of trips, according to the company.

“Confronting sexual violence requires honesty, and it’s only by shining a light on these issues that we can begin to provide clarity on something that touches every corner of society,” Tony West, Uber’s Chief Legal Officer, said in the review.

“And, most importantly, by bringing hard data to bear, we can make every trip safer for drivers and riders alike.”

Uber
Uber app. Pixabay

The ride hailing major long been under fire for its safety practices.

In its response to making rides safer for its passengers, Uber mentioned developments like its “in-app safety button”.

“We’re rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber even before their trip is over,” the company said.

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In 2020, the cab aggregator will expand sexual misconduct and assault education to all the US drivers.

“We are partnering with RAINN, the nation’s largest sexual violence organisation, to design and implement this programme,” Uber added. (IANS)

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