Monday, July 13, 2020
Home Lead Story Uber India Launches 2nd 'Center of Excellence' in Vizag

Uber India Launches 2nd ‘Center of Excellence’ in Vizag

The Vizag facility will be Uber's 12th COE, globally

In a bid to offer rapid, reliable and world-class customer support to its customers, ride hailing major Uber on Monday launched Indias second “Center of Excellence” (COE) in Visakhapatnam which will create 500 jobs in the country.

Set up at a cost of $800,000, the new COE will provide specialised customer support for critical incidents that require immediate attention, by employing dedicated teams of solution-oriented, trusted experts to support millions of Uber customers in India, South Asia and APAC regions.

“With the launch of the second COE in India, we aim to reiterate our deep commitment to India by bringing safer and responsible mobility solutions to our riders. Through the new COE we plan to expand our global customer support footprint as well as aim to create new economic opportunities for the high talent in this country,” Wen-Szu Lin, Senior Director, Community Operations for Asia Pacific, Uber, said in a statement.

Uber app. Pixabay

The trained COE teams will respond to any urgent issue or incident that is reported to the company and will operate 24X7.

The global ride hailing giant launched its first India COE in Hyderabad in 2015.

Also Read: Amazon Brings Quantum Computing to AWS Cloud: Report

It has over 1,000 employees providing critical regional and global customer support services to the Uber community of riders, drivers, eaters, couriers and restaurant partners.

The Vizag facility will be Uber’s 12th COE, globally. (IANS)

STAY CONNECTED

18,989FansLike
362FollowersFollow
1,783FollowersFollow

Most Popular

Limit Video Meetings to 30 Minutes, Says Research

Do remote work and video meetings actually tax our brain more than in-person work? According to Microsoft, due to high levels of sustained concentration,...

OTT and Cinema Race is Complicated

After my column, "OTT wants first strike: Bad news for cinema" (Column: B-Town, published on 28.6.20), the question that I am asked is: will...

COVID-19 Can’t Be Eliminated Under Current Conditions

The World Health Organization’s emergency program chief said Friday that the new COVID-19 probably could not be eliminated if current global conditions persisted. “In the...

Lamborghini Launches ‘Sian Roadster’ With Iconic V12 Engine

Who wouldn't like a limited edition, open-top hybrid super Lamborghini sports car engineered with unique technologies and unsurpassed performance? Follow NewsGram on Facebook to...

Google Translate Helps Disseminate Covid-19 info

Google AI and ML translation services are helping health officials communicate with people in languages they understand to disseminate the Covid-19 information, and it...

Walmart to Unveil Subscription Service Like Amazon Prime

The retail giant Walmart is reportedly planning to unveil a new subscription service called Walmart+ that will offer similar benefits to Amazon Prime. The company...

Pradhan Appeals to Indian Students Abroad to Come Back, Innovate India

As the government pushes for a self-reliant India -- 'Atmanirbhar Bharat' -- Union Petroleum and Natural Gas Minister Dharmendra Pradhan has appealed to the...

COVID-19: 77% Businesses Face Drop in Revenue

Around 77 per cent business organisations have witnessed a drop in their revenue as a result of the ongoing COVID-19 crisis, according to a...

Recent Comments