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Uber Rolling out ‘Quiet Mode’ on its Luxury Services

Uber Black and Uber Black SUV are the company’s premium car services that place riders in high-end vehicles

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Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

For people who don’t prefer chatty drivers, global ride-sharing major Uber is rolling-out “quiet mode” on its luxury services.

It’s the first upgrade to the ride-hail giant’s premium services to take place in several years, The Verge reported on Tuesday.

Under the upgrade, Uber would also allow its Premium riders to request help with their luggage and specify their preferred temperature while booking the ride.

They can also ask for extra time before getting into the car without incurring late pickup fees, and will able to speak directly to a customer service representative if something goes wrong, the report said.

Uber app.

More region and rollout specifications of the feature remain unclear as of now.

Uber Black and Uber Black SUV are the company’s premium car services that place riders in high-end vehicles.

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Originally founded as a luxury car service that could be booked through a smartphone app, Uber later introduced low-cost options like Uber Pool.

The company launched its services in India with Uber Black in 2013 and then the premium UberX in 2014. It currently operates in 31 cities in India. (IANS)

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Uber Lays off 350 Staff Across Eats, Self-driving Wings

Since then its shares have hovered around its $45 IPO price. The company has also seen three board members step down, along with its Chief Operating Officer (COO) and Chief Marketing Officer (CMO), according to the CNET

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Uber app.

Global ride hailing giant Uber, in its third round of layoffs in 10 weeks, has cut off staff from its self-driving unit and Uber Eats teams, The TechCrunch has reported.

According to an email sent to staffers, Uber CEO Dara Khosrowshahi, those hit include staff from Uber Eats, Advanced Technologies Group and recruiting, performance marketing, as well as various teams within the global rides and platform departments.

Several staffers have also been asked to relocate.

“Days like today are tough for us all, and the ELT and I will do everything we can to make certain that we won’t need or have another day like this ahead of us,” Khosrowshahi wrote in the email, according to the report.

Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

In its last round of layoffs, the firm sacked 400 staffers from its 1,200-member marketing team globally to cut costs and streamline operations.

The ride-hailing giant has had a rocky start after it became a publicly traded company. When it issued its initial public offering in May, its stock fell by nearly 8 per cent.

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Since then its shares have hovered around its $45 IPO price. The company has also seen three board members step down, along with its Chief Operating Officer (COO) and Chief Marketing Officer (CMO), according to the CNET. (IANS)