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Now Uber to Scan Long Midway Halts, Record Your Trip in India

In addition to the PIN, Uber announced that it's working on advanced technologies that will use ultrasound waves to automatically transmit the safety PIN for verifying rides in the future

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Uber
Uber app. Pixabay

Concerned at the safety of riders amid growing driver-related incidents in India, cab-hailing company Uber on Thursday introduced three new safety feature — PIN verification before the ride, ‘RideCheck’ to spot trip irregularities during the ride and in-ride audio recording (to be rolled out as a pilot later this year).

The ‘RideCheck’ safety feature will enable Uber to flag certain trip irregularities, like long, unexpected stops or midway drops that may indicate an increased safety risk, especially for women.

If an anomaly is detected, Uber will initiate a RideCheck by reaching out to both the rider and the driver.

As part of the PIN authentication feature — which rival Ola introduced way back in 2017 — riders will receive a 4-digit PIN at the start of their trip which, once shared with the drivers, will begin the trip.

Uber also said that it would pilot audio recording as a pioneering feature in the Indian market later this year. The in-ride audio recording feature is currently available in Brazil and Mexico.

“Over the past three years, we have introduced several features to enhance safety standards on our platform. Today, we raise the bar again as we work towards introducing audio recording in India as a pilot this year and roll-out the RideCheck feature for long stop and midway drop-offs,” said Sachin Kansal, Senior Director of Global Safety Products, Uber.

Once the audio recording feature is introduced, a rider or driver partner will have the choice to record audio through their phone while on-trip.

Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

When the trip ends, the user has the option to report a safety incident and submit the audio recording.

The audio file shall be encrypted and the user cannot listen in to the stored recording on their device, but may choose to send it to Uber’s customer support agents, who will use the audio to help better understand an incident and take appropriate actions.

Only Uber will have access to the audio once the user submits it, said the company.

Uber has a partnership with non-profit Manas Foundation, which has conducted thousands of customised ‘gender sensitisation workshops’ for Uber driver partners.

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So far, this initiative has sensitised over 50,000 driver partners across eight cities in the country.

“It gives me immense pleasure to see that Uber and Manas Foundation are working so closely together to implement our suggested gender sensitisation training to driver partners,” said Rekha Sharma, Chairperson, National Commission of Women (NCW).

In addition to the PIN, Uber announced that it’s working on advanced technologies that will use ultrasound waves to automatically transmit the safety PIN for verifying rides in the future. (IANS)

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Most Hated Task by Professionals in India is Data Entry: Report

88% Indians believe bots should be used for admin work

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India bots
Eighty-eight per cent of people in India believe that humans shouldn't be carrying out repetitive admin tasks if they can be done by bots. Pixabay

Eighty-eight per cent of people in India believe that humans shouldn’t be carrying out repetitive admin tasks if they can be automated and this could be a better way to make use of technology, a new report said on Tuesday.

The Automation Anywhere — a global leader in Robotic Process Automation (RPA) surveyed more than 10,000 office workers and revealed that on an average they spend more than three hours a day on manual, repetitive computer tasks which are not part of their primary job.

The research, conducted by OnePoll, investigated the time spent on and attitudes towards manual, repetitive digital administration tasks in the modern enterprise.

India bots
Workers in India can focus on higher value tasks if the mundane repetitive tasks can be automated and be completed by bots. Pixabay

“As per the report, the most hated task for Indian professionals is Data Entry. Close to 80 per cent of the participants in India believe that admin work is an obstacle for them to do their main job,” said Milan Sheth, Executive Vice President India, Middle East and Africa, Automation Anywhere.

“Workers can focus on higher value tasks if the mundane repetitive tasks can be automated,” Sheth added.

New data shows that nearly half of workers surveyed who expressed an opinion find digital administration boring (47 per cent) and a poor use of their skills (48 per cent), while the majority say it gets in the way of doing their main job (51 per cent overall, rising to 80 per cent in India) and reduces their overall productivity (64 per cent).

According to the survey, Over half (52 per cent) of millennial respondents felt that they could be more productive if they had less administrative tasks to complete, slightly higher than the average at 48 per cent.

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The study also revealed that nearly half (49 per cent) of those surveyed say that simple digital administrative tasks often prevent them from leaving the office on time, 60 per cent of the Indian participants believe the same, indicating it’s impacting their personal lives. (IANS)