Monday November 18, 2019
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Uber to Weed out Low-rated Riders for Bad Behaviour

In the US, Uber fulfils 40 million rides every month

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Uber app.

Uber Technologies Inc, ride-sharing company, has said riders in the US and Canada with low ratings may risk losing their right to Uber service.

Uber has updated its safety policy with “ratings-based rider deactivation” rules that require riders to show the same good behaviour they expect from drivers. “Respect is a two-way street, and so is accountability,” Uber said in a statement.

The new rule took effect immediately starting Wednesday, Xinhua news agency reported.

“Drivers have long been expected to meet a minimum rating threshold, which can vary from city to city. While we expect only a small number of riders to ultimately be impacted by ratings-based deactivation, it’s the right thing to do,” it said.

Riders may lose access to Uber if they acquire a significantly below average rating, said the ride-hailing company, without sharing what the low-rating threshold would be.

Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

Uber encourages low-rated riders to improve their ratings by showing politeness and refraining from leaving trash in the vehicle and asking drivers to exceed the speed limit.

Uber has unveiled its community guidelines, listing specific behaviour that would lead to deactivation of low-rated riders’ accounts.

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San Francisco-based Uber had more than 91 million active riders and 3.9 million drivers across the world by December 2018, with services available over 63 countries and regions, according to its official website.

In the US, Uber fulfils 40 million rides every month. (IANS)

Next Story

Delhi Metro Partners Uber for Last-mile Connectivity: Report

Upon selecting the public transport feature, riders will be able to see the fastest and cheapest routes, real-time schedules, as well as departure time for public transportation, including Metro and buses and walking directions, to and from nearby Metro stations and bus stops

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Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

Hiring a cab from a Metro station in Delhi is set to become a lot more easier as ride hailing major Uber on Tuesday announced it has won a competitive bid to expand its operations across 210 Delhi Metro stations.

Under the partnership to improve first and last-mile connectivity for users, Delhi Metro Rail Corporation (DMRC) will provide Uber dedicated pick up and drop points.

Talking to reporters, DMRC Managing Director Mangu Singh said that a pilot is being run at about four stations and the facility will eventually be made available in 210 of 274 Metro stations.

“Research has shown that integrating on-demand services with public transport is beneficial for riders,” Singh said at an even which saw Uber launching its “public transport” service in Delhi, making it the ninth city globally and first in Asia to have such a feature.

“This new initiative integrating public transport with mobility operators like Uber will certainly boost first and last mile connectivity solutions for around six million passenger journeys performed in the system daily,” Singh said.

“DMRC has partnered with on-demand mobility operators like Uber to enhance their commuting experience with seamless last mile connectivity,” he said.

Uber app.

Uber said it launched the “public transport” journey planning feature for Uber riders across New Delhi to make travel easier with the information riders need to make the smartest possible journey choices.

“We want to be the operating system of your everyday life. We want to replace your car with your phone,” Uber CEO Dara Khosrowshahi told reporters here.

“India is core to Uber’s growth strategy for the next 5-10 years,” he added.

Riders will see “Public Transport” as an option alongside UberGo, Premier and Pool after opening the Uber app and entering a destination.

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Upon selecting the public transport feature, riders will be able to see the fastest and cheapest routes, real-time schedules, as well as departure time for public transportation, including Metro and buses and walking directions, to and from nearby Metro stations and bus stops.

“By launching Public Transport, live transit information about the city’s heartline, the Delhi Metro and the DTC, will be available in the Uber app, thereby helping us fulfill some of the important responsibilities that come with being a good partner to this great global city,” said Pradeep Parameswaran, President, Uber India and South Asia. (IANS)