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Users of iPhone X Facing Problem Due to FaceID May Get a News Device

The report mentioned that the TrueDepth camera at the front and the telephoto lens at the back are linked.

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iPhone X will replace your device if you are facing problem due to FaceID, Pixabay
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iPhone X owners who are facing problem with the FaceID unlock scanner may get a new device if their smartphone cannot be repaired, a report has claimed.

According to a report in MacRumors, the Cupertino-based company “updated its service policy for a limited number of iPhone X units that might be experiencing issues with Face ID”.

The policy said that the support personnel must first try to fix the rear camera if Face ID problems are present. If the issue is not resolved, Apple would replace the whole unit instead of repairing the same device.

“In order to provide the best customer experience, if a customer reports that their iPhone X is having Face ID issues, you may be able to resolve the issue with a rear camera repair,” MacRumors quoted Apple as saying.

iPhone X owners who are facing problem with the FaceID unlock scanner may get a new device if their smartphone cannot be repaired, a report has claimed.
Apple iPhone. IANS

“Run AST 2 on the customer’s device to check the camera. If the diagnostics find issue with the camera, perform the repair to see if the issue is resolved. If the issue is not resolved, perform a whole unit replacement instead of a same-unit display repair,” the company has said.

According to the Daily Telegraph, the tech giant admitted the problem that reportedly lies in the rear camera of the device.

Also Read: Google May Launch New Set of Controls at Google I/O

The report mentioned that the TrueDepth camera at the front and the telephoto lens at the back are linked.

iPhone X sports a unique “FaceID” facial recognition system to unlock the device. The feature is enabled by a ‘True Depth’ camera system in the A11 neural engine.

It is basically a 3D face scanner that uses several components to analyse a person’s face and verify identity. It is also expensive to fix. (IANS)

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Apple Music On Lead Over Its Rival Spotify In All Market: Report

Trial users were not part of the comparison, the report added.

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Apple Music now has more than 45 million subscribers world-wide, with an additional 5-10 million free trial users.
Apple Music now has more than 45 million subscribers world-wide, with an additional 5-10 million free trial users. Pixabay

With more than 20 million paying users in the US, Apple Music has just taken the lead over its rival Spotify in an all-important market, the media reported.

Spotify still leads outside of the US, tallying 75 million subscribers as part of its first earnings report in May.

“The source, a US-based, major distributor, shared a report detailing the subscriber tallies of several streaming music services, including Apple Music, Spotify, Tidal, and Sirius XM. That report now ranks Apple Music as first in the US, at least among primarily on-demand music streaming services,” the Digital Music News recently reported.

Spotify Music still leads outside of the US, tallying 75 million subscribers as part of its first earnings report in May.
Spotify Music still leads outside of the US, tallying 75 million subscribers as part of its first earnings report in May. Pixabay

The data for 2018 also shows that Apple is experiencing a far stronger rate-of-growth in the US, suggesting a wider lead over the coming months.

Trial users were not part of the comparison, the report added.

Apple Music now has more than 45 million subscribers world-wide, with an additional 5-10 million free trial users.

Also read: 6.5-Inch Colorful iPhones To be Launched This Year By Apple

The iPhone maker’s free trials last about three months while Spotify says it has more than 70 million paying subscribers globally, with roughly 160 million overall users. (IANS)

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