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‘We are Impartial’, Claims Twitter India on Caste Bias Allegations

"As we have stated several times, our public verification process is closed. While we are reviewing the entire program, on a limited case-by-case basis we do verify public figures who are active in the public conversation," it added

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TWitter
The logo for Twitter is displayed above a trading post on the floor of the New York Stock Exchange. vOA

Reacting to allegations of caste bias, Twitter India on Thursday claimed that it is an impartial platform and does not take action based upon any ideology or political viewpoint.

The current row started after the account of senior columnist Dilip C. Mandal got restricted. He later got back the account. But Mandal continued the tirade against Twitter. As others joined him, a flurry of tweets followed under #CasteistTwitter, #JaiBhimTwitter and #cancelallBlueTicksinIndia over the course of this week.

Thereafter, thousands of users took to Twitter to demand the removal of the blue tick in India to enforce uniform rules.

“There’s been a lot of discussion this week about Twitter’s perceived bias in India. To be clear, whether it’s the development of policies, product features, or enforcement of our Rules, we are impartial and do not take action based upon any ideology or political viewpoint,” Twitter India said.

“We are committed to serving an open public conversation in India and we will continue to be transparent in our efforts,” it said.

In a series of tweets, Twitter India, which has been accused of discriminating against Scheduled Caste (SC), Scheduled Tribe (ST) and Other Backward Class (OBC) activists, said it is reviewing its verification programme.

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A man reads tweets on his phone in front of a displayed Twitter logo. VOA

In his tweets on November 3, Supreme Court lawyer Nitin Meshram summarised the grievances.

“What is our grievance: 1. #Twitter India is discriminating against Sc-St-OBC activists in suspending & verifying their accounts. 2. Twitter lacks uniform rules & therefore, #CasteistTwitter suppress Dalit, OBC, & Tribal activists by unequal reference to its rules.
#JaiBhimTwitter

“3. Without @verified badge, Dalit, OBC, & Tribals are not authentic in digital world. They are vulnerable to fake, fraud, & clone accounts. 4. All stalwarts of Dalits, OBCs, & Tribals are denied @verified badge, whereas, pigmies of other castes have been adorned with blue tick,” he alleged.

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Denying the allegations, the Twitter said it has “one set of Twitter Rules”.

“We have one set of Twitter Rules, and we enforce our policies judiciously and impartially for all individuals — regardless of their belief or background. Every Tweet and every account that is brought to our attention is reviewed on its own merit,” Twitter India said.

“As we have stated several times, our public verification process is closed. While we are reviewing the entire program, on a limited case-by-case basis we do verify public figures who are active in the public conversation,” it added. (IANS)

Next Story

Google to Test More Variations for Desktop Search Results

Google announces on Twitter to test more desktop Search design after backlash

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Google
After facing backlash from its users, Google announced on Twitter that it will test more variations to the desktop search results. Pixabay

After facing backlash from its users, Google announced on Twitter that it will test more variations and changes to the desktop search results.

Last week, Google introduced a new design for desktop Search that adds site afavicons’ to every result which did not go well with users.

A ‘favicon’, also known as a shortcut icon, website icon, tab icon, URL icon, or bookmark icon, is a file containing one or more small icons, associated with a particular website or web page.

In a tweet, Google said it has heard the feedback from users.

Google
Google introduced a new design for desktop Search that adds site afavicons’ to every result which did not go well with users. Pixabay

“Last week we updated the look of Search on desktop to mirror what’s been on mobile for months. We’ve heard your feedback about the update. We always want to make Search better, so we’re going to experiment with new placements for favicons,” the tech company tweeted late Friday.

“Our experimenting will begin today. Over the coming weeks, while we test, some might not see favicons while some might see them in different placements as we look to bring a modern look to desktop Search,” Google added.

Not just SEOs and SEMs but a wider set of searchers and Google users criticized the desktop Search changes.

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“Our early tests of the design for desktop were positive. But we appreciate the feedback, the trust people place in Google, and we’re dedicated to improving the experience,” said Google.

“Web publishers have also told us they like having their brand iconography on the search results page. We are experimenting with a change to the current desktop favicons, and will continue to iterate on the design over time,” it added. (IANS)