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‘WhatsApp Business’ Now Available On Android In India

In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, and 80 per cent of SMBs think that WhatsApp helps them grow their business

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"WhatsApp Business" was launched last week in Indonesia, Italy, Mexico, Britain and the US. Pixabay
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  • WhatsApp Business, an Android app for small businesses, is now available in India
  • The app will make it easier for companies to connect with customers
  • It is yet to come on Apple App Store in India

To help businesses communicate better with their customers in India, WhatsApp has officially rolled out “WhatsApp Business” — a free-to-download Android app for small businesses — in the country.

The new app, available on Google Play Store, will make it easier for companies to connect with customers, and more convenient for its users to chat with businesses that matter to them.

"WhatsApp Business", yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account. VOA
“WhatsApp Business”, yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account. VOA

ALSO READ: YouTube videos can now be watched on WhatsApp messenger

“People all around the world use WhatsApp to connect with small businesses they care about from online clothing companies in India to auto parts stores in Brazil,” the Facebook-owned app had said in an earlier statement.

“WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way,” the company added.

“WhatsApp Business” was launched last week in Indonesia, Italy, Mexico, Britain and the US.

The app will help customers with useful information such as a business description, email or store addresses and website. Wikimedia Commons
The app will help customers with useful information such as a business description, email or store addresses and website. Wikimedia Commons

It will also save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.

“People will know that they’re talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number,” WhatsApp said.

ALSO READ: WhatsApp information sharing – A Threat to Users’ Privacy

People can continue using WhatsApp as usual as there’s no need to download anything new.

“People will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam,” the company added.

In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, and 80 per cent of SMBs think that WhatsApp helps them grow their business. (IANS)

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Reliance JioPhone Likely to Get WhatsApp Soon

People can download WhatsApp on both JioPhone and JioPhone 2 by visiting the AppStore.

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WhatsApp now available on Reliance JioPhone. Pixabay

Facebook-owned WhatsApp on Monday announced it is now available on Reliance JioPhones across India.

WhatsApp has built a new version of its private messaging app for JioPhone, running on KaiOS operating system.

“Millions of people across India can now use WhatsApp private messaging on the best-in-class JioPhone across India,” said Chris Daniels, Vice President, WhatsApp, in a statement.

The new app makes it easy to record and send voice messages with just couple of taps on the keypad.

WhatsApp
WhatsApp on a smartphone device. Pixabay

To get started, JioPhone users only need to verify their phone number and then they can begin chatting with other WhatsApp users, one-on-one or in groups.

“We will be providing WhatsApp, the most used chat application in the world, on all JioPhones starting today (Monday). Jio wants to thank the Facebook and WhatsApp team for making this happen,” said Akash Ambani, Director, Reliance Jio Infocomm Ltd.

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WhatsApp is available in the JioPhone AppStore starting September 10 and will be rolled out on all JioPhones by September 20, the company said.

People can download WhatsApp on both JioPhone and JioPhone 2 by visiting the AppStore. (IANS)