Monday December 16, 2019
Home Business ‘WhatsA...

‘WhatsApp Business’ Now Available On Android In India

In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, and 80 per cent of SMBs think that WhatsApp helps them grow their business

0
//
"WhatsApp Business" was launched last week in Indonesia, Italy, Mexico, Britain and the US. Pixabay
  • WhatsApp Business, an Android app for small businesses, is now available in India
  • The app will make it easier for companies to connect with customers
  • It is yet to come on Apple App Store in India

To help businesses communicate better with their customers in India, WhatsApp has officially rolled out “WhatsApp Business” — a free-to-download Android app for small businesses — in the country.

The new app, available on Google Play Store, will make it easier for companies to connect with customers, and more convenient for its users to chat with businesses that matter to them.

"WhatsApp Business", yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account. VOA
“WhatsApp Business”, yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account. VOA

ALSO READ: YouTube videos can now be watched on WhatsApp messenger

“People all around the world use WhatsApp to connect with small businesses they care about from online clothing companies in India to auto parts stores in Brazil,” the Facebook-owned app had said in an earlier statement.

“WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way,” the company added.

“WhatsApp Business” was launched last week in Indonesia, Italy, Mexico, Britain and the US.

The app will help customers with useful information such as a business description, email or store addresses and website. Wikimedia Commons
The app will help customers with useful information such as a business description, email or store addresses and website. Wikimedia Commons

It will also save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.

“People will know that they’re talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number,” WhatsApp said.

ALSO READ: WhatsApp information sharing – A Threat to Users’ Privacy

People can continue using WhatsApp as usual as there’s no need to download anything new.

“People will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam,” the company added.

In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, and 80 per cent of SMBs think that WhatsApp helps them grow their business. (IANS)

Next Story

Whatsapp Releases a New Beta with Many Tweaks

Bug fix, new skin for select emojis in latest WhatsApp beta

0
Beta whatsapp
WhatsApp has released a new beta that brings in a number of tweaks. Pixabay

Facebook-owned WhatsApp has released a new beta that brings in a number of tweaks, includung a fix for a serious bug that caused the last version of WhatsApp beta for Android to crash for many users.

The flaw in version 2.19.335 has seemingly been fixed in the latest update, along with other changes such as new skin tones for select emojis, according to WABetaInfo, a fan website that tracks WhatsApp updates.

“Fortunately the 2.19.366 beta update is finally available on the Play Store (if you don’t see it yet, please wait 30 minutes and it will be ready to be downloaded) that fixes the crash issue and all other bugs,” WABetaInfo posted on its website on Friday.

Whatsapp beta
Whatsapp’s new beta version has added new skins for 6 emojis. Pixabay

“WhatsApp has added new skins for 6 emojis,” it added.

Meanwhile, WhatsApp has become the latest Voice over Internet Protocol services provider to support call waiting feature even as the company has skipped adding call holding for now, a report said last week.

Also Read- Facebook Loses its Place in Glassdoor’s ‘Best Places to Work’ List

Earlier, when somebody would try to call you on WhatsApp while you were already on the phone, they would hear it ring, but, no one would answer. The call would then get disconnected.

Call waiting is available in v2.19.352 stable (APK Mirror) and above of WhatsApp, and v2.19.128 (APK Mirror) of WhatsApp Business, the report added. (IANS)