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WhatsApp knocks down once again due to overflow of messages

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WhatsApp crashes on Dec 31st midnight, later restores
WhatsApp crashes on Dec 31st midnight, later restores. wkimedia commons

London, Jan 1, 2017: Users in India and other parts of the world went into a frenzy after WhatsApp went down puncturing their plans to wish their friends a “prosperous 2018” at the stroke of midnight. It was restored in two hours.

At midnight, a large spike was seen in the number of reports that the messaging service was suffering outages in India, Japan, Britain, Barbados, Panama, South Africa, Spain and Qatar, The Mirror reported.

According to downdetector.co.uk, it received 2,012 reports that WhatsApp was not working at its peak.

Thousands of people took to Twitter and other social media platforms to express anger, as well as connect with their dear ones, while the Facebook-owned instant messenger remained dormant for almost two hours on Sunday.

Several people used social media to vent their frustrations using the #whatsappdown.

One Twitter user wrote: “Nothing could’ve been better than whatsapp servers crashing on new year’s eve #whatsappdown #WhatsApp”

Another said: “Open Whatsapp. Send message. Nothing. Airplane mode on. Airplane mode off. Nothing. Open twitter. See £whatsappDown. Find relief that it’s not just me. #HappyNewYear2018.”

The app appeared to display a permanent loading wheel with messages failing to deliver. Whatsapp later apologised.

“WhatsApp users around the world experienced a brief outage today that has now been resolved. We apologise for the inconvenience,” a spokeswoman for the messaging service was quoted as saying.

Meanwhile, some smartphones could have experienced this problem due to WhatsApp cutting support for some operating systems.

Last week, the company confirmed that the mobile messaging app will stop working on a number of platforms from December 31.

The messaging app dropped the support for ‘BlackBerry OS’, ‘BlackBerry 10’, ‘Windows Phone 8.0’ and older platforms, from December 31.

“We will no longer actively develop for these platforms, some features may stop functioning at any time,” WhatsApp had said at that time. (IANS)

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WhatsApp Announces 5-chat Message Forwarding Limit Globally

Based out of WhatsApp's headquarters in Menlo Park, California, Lahiri can be contacted via email and general post

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"WhatsApp Business" was launched last week in Indonesia, Italy, Mexico, Britain and the US. Pixabay

Aiming to curb fake news, Facebook-owned platform WhatsApp on Monday announced it has globally lowered to five the forward limit for chats — a feature first launched in India last July.

“Starting today, WhatsApp will be implementing this change, globally i.e. all users on the latest versions of WhatsApp can now forward to only five chats at once,” the Facebook-owned platform said in a blog post.

Earlier, the company allowed users globally to forward messages for up to 20 chats (either individuals or groups).

“The new change will continue to help keep WhatsApp focused on private messaging with close contacts,” it added.

With the Indian government talking tough on WhatsApp’s failure to check the spread of fake and provocative content on its platorm, the instant messaging service last year rolled out its forward message limit to five chats for over 200 million users in the country.

In one of its notices, the Ministry of Electronics and IT (MeitY) said WhatsApp has been requested to come out with more effective solutions that can bring in accountability and facilitate enforcement of law in addition to their efforts towards labelling forwards and identifying fake news.

whatsapp
WhatsApp on a smartphone device. Pixabay

The IT Ministry had also asked WhatsApp to ensure that the platform is not used for malafide activities over the growing instances of lynching of innocent people owing to large number of irresponsible messages filled with rumours.

In August, Union IT Minister Ravi Shankar Prasad told the visiting WhatsApp CEO Chris Daniels to comply with the Indian laws and take “suitable” steps to prevent misuse of the instant messaging platform in the country.

Daniels’ meeting with the IT Minister came against the backdrop of several incidents of mob lynching being linked to the circulation of fake messages and misinformation on the instant messaging platform.

Also Read- Social Media Giants Facebook, Twitter Face Action From Russia Over Legal Violations

After being pulled up by the Supreme Court for not appointing a Grievance Officer and complying with other laws of India, WhatsApp in September appointed Komal Lahiri as the Grievance Officer for the country.

Based out of WhatsApp’s headquarters in Menlo Park, California, Lahiri can be contacted via email and general post. (IANS)