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WhatsApp knocks down once again due to overflow of messages

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WhatsApp crashes on Dec 31st midnight, later restores
WhatsApp crashes on Dec 31st midnight, later restores. wkimedia commons
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London, Jan 1, 2017: Users in India and other parts of the world went into a frenzy after WhatsApp went down puncturing their plans to wish their friends a “prosperous 2018” at the stroke of midnight. It was restored in two hours.

At midnight, a large spike was seen in the number of reports that the messaging service was suffering outages in India, Japan, Britain, Barbados, Panama, South Africa, Spain and Qatar, The Mirror reported.

According to downdetector.co.uk, it received 2,012 reports that WhatsApp was not working at its peak.

Thousands of people took to Twitter and other social media platforms to express anger, as well as connect with their dear ones, while the Facebook-owned instant messenger remained dormant for almost two hours on Sunday.

Several people used social media to vent their frustrations using the #whatsappdown.

One Twitter user wrote: “Nothing could’ve been better than whatsapp servers crashing on new year’s eve #whatsappdown #WhatsApp”

Another said: “Open Whatsapp. Send message. Nothing. Airplane mode on. Airplane mode off. Nothing. Open twitter. See £whatsappDown. Find relief that it’s not just me. #HappyNewYear2018.”

The app appeared to display a permanent loading wheel with messages failing to deliver. Whatsapp later apologised.

“WhatsApp users around the world experienced a brief outage today that has now been resolved. We apologise for the inconvenience,” a spokeswoman for the messaging service was quoted as saying.

Meanwhile, some smartphones could have experienced this problem due to WhatsApp cutting support for some operating systems.

Last week, the company confirmed that the mobile messaging app will stop working on a number of platforms from December 31.

The messaging app dropped the support for ‘BlackBerry OS’, ‘BlackBerry 10’, ‘Windows Phone 8.0’ and older platforms, from December 31.

“We will no longer actively develop for these platforms, some features may stop functioning at any time,” WhatsApp had said at that time. (IANS)

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Facebook: WhatsApp Business App Has Over 3mn Users

WhatsApp Business app has over 3mn users: Facebook

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WhatsApp Business app has over 3mn users
WhatsApp Business app has over 3mn users. Pixabay

Over 3 million people are actively using WhatsApp Business app, says Facebook CEO Mark Zuckerberg.

He said this during the social media giant’s Q1 2018 earnings call, the VentureBeat reported late on Wednesday.

WhatsApp Business, a standalone app separate from the other version of WhatsApp used by 1.5 billion people, was launched in January for Android users in six countries including India, Indonesia, Italy, Mexico, Britain and the US.

WhatsApp Business competes with services like Apple’s Business Chat and RCS messaging for Android and Facebook’s own Messenger Platform, chat apps all built around connecting businesses with customers.

While WhatsApp Business is still being rolled out, conversational commerce through things like payments on Messenger will also be important to the social media giant, the report said.

The Facebook's image.
Facebook. Pixabay

“Over the next five years we’re focused on building out the business ecosystems around our apps like Instagram, WhatsApp and Messenger,” Zuckerberg said.

“I think what you’re going to start to see are people interacting with Pages that you follow, Pages on Facebook or Instagram.

“You see content from that Page, and you can click through to a message thread, and then you can either get customer support or complete a transaction or do a follow-on transaction, and that will be very valuable for businesses so we view the payment in that context, not as the goal but as something that’s helping the business and the person succeed at having a transaction or doing what they’re trying to do,” Zuckerberg noted.

Also Read: This creepy app uses WhatsApp data to let users ‘spy’

WhatsApp Business, available on Google Play Store, makes it easier for companies to connect with customers, and more convenient for its users to chat with businesses that matter to them.

The new app, which is yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account.  IANS

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