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WhatsApp, NASSCOM to Impart Digital Literacy

These volunteers will post their takeaways from the workshops on their social media handles to increase the reach of these safety messages

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The first phase of the campaign successfully reached hundreds of millions Indians in both rural and urban areas. Pixabay

In a bid to curb fake news during the general elections, WhatsApp and NASSCOM Foundation on Monday came together to impart digital literacy training.

As part of the partnership, WhatsApp and NASSCOM Foundation will train nearly 1,00,000 Indians to spot false information and provide tips and tricks to stay safe on WhatsApp.

The co-created curriculum, which includes real-world anecdote tools that can be used to verify a forwarded message and actions that users can take like reporting problematic content to fact checkers and other law enforcement agencies, will be disseminated in multiple regional languages.

“We are excited to expand our partnerships with civil society to advance crucial digital literacy skills that can help combat misinformation share on WhatsApp,” Abhijit Bose, Head of India, WhatsApp, said in a statement.

“This training educates people throughout India to be mindful of the messages they receive and to verify the facts before forwarding,” he added.

The training will be imparted by volunteers from NASSCOM Foundation who will launch the “each one teach three” campaign that mandates every volunteer to share their learnings with three more persons leading to a network effect.

Users can set verification to be required immediately upon log-in. Pixabay

These volunteers will post their takeaways from the workshops on their social media handles to increase the reach of these safety messages.

The first training will be on March 27 in Delhi and will be followed by more planned interventions like hosting training workshops for representatives from rural and urban areas along with roadshows across numerous colleges.

“The use of technology platforms like WhatsApp are inherently meant to foster social good, harmony, and collaboration, but are sadly being used by a small number of miscreants to entice anger and hatred by spreading false and doctored information,” Ashok Pamidi, CEO, NASSCOM Foundation, said.

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“I would like to urge all the connected citizens who want to join this fight against the spread of fake information, to come and help volunteer towards the cause,” Pamidi added.

Aspiring volunteers can register at www.mykartavya.nasscomfoundation.org

NASSCOM Foundation is the social arm of the industry body, National Association of Software and Services Companies (NASSCOM). (IANS)

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WhatsApp to Take Legal Action Against Businesses Engaged in Abusing Bulk Messaging

"We will continue to provide capabilities to help businesses communicate with their customers," said WhatsApp

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WhatsApp on a smartphone device. Pixabay

WhatsApp will take legal action against businesses engaged in or assisting others in abusing automated or bulk messaging on its platform.

The company has built two tools — the WhatsApp Business app and the WhatsApp Business API — to help companies manage customer interactions.

The company said that its products are not intended for bulk or automated messaging, both of which have always been a violation of its terms of service.

“WhatsApp will take legal action against those we determine are engaged in or assisting others in abuse that violates our terms of service, such as automated or bulk messaging, or non-personal use, even if that determination is based on information solely available to us off our platform,” the Facebook-owned platform said in a statement.

For example, off-platform information includes public claims from companies about their ability to use WhatsApp in ways that violate its terms.

whatsapp, paytm, UPI-based Pay service
FILE – The WhatsApp app logo is seen on a smartphone in this picture illustration. VOA

“This serves as notice that we will take legal action against companies for which we only have off-platform evidence of abuse if that abuse continues beyond December 7, 2019, or if those companies are linked to on-platform evidence of abuse before that date,” said WhatsApp.

The platform, on an average, bans over two million accounts per month for bulk or automated behaviour and over 75 per cent of those accounts did not have any recent user reports.

An account that registered five minutes before attempting to send 100 messages in 15 seconds is almost certain to be engaged in abuse, as is an account that attempts to quickly create dozens of groups or add thousands of users to a series of existing groups.

Also Read: Apple Brings iOS, iPadOS 13.3 with a Host of Bug Fixes and Improvements

“Using the on-platform information available within WhatsApp, we’ve found and stopped millions of abusive accounts from operating on our service,” it said.

In addition to technological enforcement, said WhatsApp, it also takes legal action against individuals or companies that it links to on-platform evidence of such abuse.

“We will continue to provide capabilities to help businesses communicate with their customers,” said WhatsApp. (IANS)