Sunday December 8, 2019
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Zomato App Gets 1-star Ratings for Being Biased

In response, the official Twitter handle of Zomato tweeted: "Food doesn't have a religion. It is a religion"

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Zomato NRAI
Zomato in a smartphone device. Pixabay

A large number of users have started giving Zomato one-star reviews on Google Play Store to voice their disagreement against the food delivery app on how the company is fine if some customers want specifically “Halal” meat.

The users claimed that by having the ‘Halal’ option, Zomato is associating religion to food.
Reacting to this, Zomato said in a letter the tag appeared on their site or app because people had asked for it before and that is how the website is programmed.
“We provide this information, so that you, as a customer, can make an informed choice about whether you want to eat Halal meat, or not. As an aggregator, it’s imperative that we showcase all the various facets that a restaurant would like us to display to its potential customers,” the company tweeted.
Zomato. Twitter
“Bye bye Zomato, you lost one precious customer, many more to come. Don’t support one side if you can’t resolve the issue. #ZomatoUninstalled,” tweeted one user.
Many uninstalled Uber Eats’ app too and tweeted #BoycottUberEats for supporting Zomato.
One user wrote: “Can @ZomatoIN tell me what’s wrong in fearing food delivered by a Muslim in times when Muslims jingoistically follow jihad to the extent of poisoning Hindu food? and if food does not have a religion why do you care to replace Halal meat with a non-Halal one?@ThePlacardGuy #Zomato.”
The controversy began on Tuesday when a Zomato customer tweeted: Just cancelled an order on @ZomatoIN they allocated a non-Hindu rider for my food they said they can’t change rider and can’t refund on cancellation. I said you can’t force me to take a delivery. I don’t want don’t refund just cancel.”
In response, the official Twitter handle of Zomato tweeted: “Food doesn’t have a religion. It is a religion”. (IANS)

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Zomato Aims to Serve 20 Crore People in India

Out of the total delivery partner network in non-metro cities, 20 per cent are on bicycles

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Some restaurants reportedly delisted themselves from "platforms such as Zomato Gold, EazyDiner, Dineout's Gourmet Passport, Nearbuy, MagicPin among others. Pixabay

Zomato Founder and CEO Deepinder Goyal on Tuesday said the online food delivery platform aims to serve 20 crore people in India over the next few years who will order food at least five times a month.

Admitting that his thoughts may be “labelled as stupid for saying out loud,” Goyal said that out of the 20 crore future Zomato users, nearly 2 crore will order food once a day, 24X7.

“These 20 crore people (and in some time, many more than that) are the real India. And that India is coming of age. Domestic consumption in India is what it is – and it is going to grow as it is,” Goyal said in a blog post.

Zomato is delivering 1.3 million orders a day from 150,000 restaurants across India at more than 10 orders per restaurant per day.

Stressing upon Cloud kitchens, Goyal said the food aggregator platform is committed to develop cloud kitchens to bridge the supply gap.

“I want to re-emphasise that we will never compete with our restaurateur partners – we will only build the kitchens – but they will be operated by restaurant brands,” said Goyal.

Zomato’s kitchens are operational in 50 cities across India, with 110 kitchen hubs (either completed or under construction). In total, there are 663 kitchen units and kiosks.

Zomato NRAI
Zomato in a smartphone device. Pixabay

Zomato’s revenue for the first half of the financial year 2019-20 saw a massive three-fold jump – from $63 million in the same period in 2018-2019 to $205 million.

The Zomato CEO also touched upon how the company is helping users understand what food delivery means and how they can use the Zomato app for their family in over 400 cities in India.

Zomato is currently present in 556 cities.

Trivandrum was Zomato’s 50th city in November 2018 and Leh was the 500th in July this year.

Also Read: Bengaluru, Most Conscious City When it Comes to Buying Eco-Friendly and Sustainable Products

Zomato is also uninterruptedly active in 10 cities (Guwahati, Nagaon, Jorhat, Agartala, Silchar, Dibrugarh, Tezpur, Shillong, Tinsukia and Aizawl) in the North East region.

“Tier 3 and 4 cities now contribute 35 per cent of the monthly order volume. These cities are relatively small but are growing at a frenetic pace,” said Goyal.

Out of the total delivery partner network in non-metro cities, 20 per cent are on bicycles. (IANS)