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China-based Xiaomi’s exclusive retail outlets — Mi Home — has been named as the top exclusive retail store in India, said a new report.
A survey by US-based research firm ‘Unomer’ revealed that Xiaomi’s retail outlets for its products in India had the most significant appeal among Indian consumers.
The survey showed that Mi Home was the first choice for an exciting overall experience across several customer satisfaction parameters.
The respondents were asked to rate their satisfaction on the various measurement criteria and the percentages were computed for each parameter across the exclusive smartphone retail stores in India, reports GizmoChina.
Some of the customer satisfaction parameters captured in the study were the physical layout, purchase financing options available, the fluidity of the checkout system, and staff knowledge, among others.
The Mi Home stores had an average rating of nearly 62 percent in staff knowledge criteria, billing/checkout process, and financing options, which were the highest among the surveyed exclusive retail stores, the report said.
The survey aims to measure customer satisfaction across a broad spectrum of India’s leading smartphone exclusive retailers, including Xiaomi, Samsung, Oppo, Apple, and several others.
According to the report, Xiaomi has seen remarkable progress since it first established its Mi Home stores in India, and it now has 75 such stores spread across 19 cities in the subcontinent. (IANS/KB)
OnePlus is reportedly planning to enter the wearables segment with the launch of the ‘OnePlus Band’ in India next year that will give competition to Xiaomi’s Mi Band 5.
The band will first debut in India followed by more regions later on and would be priced around Rs 3,000, reports Android Central.
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The band is said to come with features such as an AMOLED display, multi-day battery, and support for water resistance.
OnePlus is also working closely with Google on improving Wear OS. Whether that means the OnePlus watch will run Google’s platform is unclear, according to reports.
The smartwatch is expected to feature a Snapdragon Wear system-on-chip, potentially the recently-launched Snapdragon Wear 4100.
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OnePlus Watch may also include an OLED display to save battery and a host of fitness and health features like a heart rate sensor, blood oxygen monitor, and software-based features such as sleep pattern analysis, goals-oriented exercise tracking, and more. (IANS)
As new brands like Xiaomi and Honor gear up to launch their first products in the thin and light notebook segment, leading player Lenovo on Wednesday said that new entrants will only help the laptop market grow as per tech news.
The notebook market in India currently is around six-seven million unit sales per year — 50 per cent consumer notebooks and 50 per cent commercial notebooks. Consumer notebook accounts for around 3.3 million to 3.6 million units and one of the most popular segments is thin and lightweight devices.
Rahul Agarwal, CEO and MD, Lenovo India told IANS that the company always welcome news brands.
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“When new brands come to the market, they do bring some impact but it depends upon consumers how they react to those brands because they are generally loyal towards brands which are known for their performance in a particular segment,” Agarwal emphasised.
Lenovo India said it is confident to stand against the upcoming competition.
“The consumers first need to be convinced of what is new and different for them to buy. We as a brand are placed well in terms of supply chain as well as research and development,” Agarwal said.
The overall India traditional PC market (desktops, notebooks and workstations) declined by -16.7 per cent year-over-year (YoY) in the first quarter of 2020 with 1.8 million shipments, according to the International Data Corporation (IDC). HP led the market with 28.2 per cent share, followed by Dell Technologies (25.9 per cent) and Lenovo (20 per cent).
According to Agarwal, other than high-end laptops, most of the laptops used to be thick and heavy couple of years back and Lenovo was first to introduce thin and light laptops in the mainstream category (Rs 35,000-Rs 45,000).
“Earlier, an Indian user needed to spend more money to buy thin laptops but that is no more the case,” said Agarwal.
Lenovo sees fresh demand coming from school and college-going population as classes are online amid the lockdown period and may remain the same for the most part of the year.
“As schools are providing online classes, most of the people need more than one device at home. This will boost demand for good, sturdy laptops,” Agarwal told IANS. (IANS)
Xiaomi on Monday said it is going to unveil an India exclusive Mi Notebook on June 11 via an online event.
The launch event will kick off at 12 noon IST and will be streamed across Xiaomi’s social media platforms and Mi.com as well.
In a tweet, Manu Jain, Vice President, Xiaomi and Managing Director, Xiaomi India, confirmed that upcoming Mi Notebook model is exclusively made for the Indian consumers.
Xiaomi’s Mi last week announced that it will enter the Indian laptop market in June.
“We are ready to introduce the next big category in India with the Mi Notebook series. We will broadly have two series under Mi Notebook that we are going to launch. It will be a minimalistic design, a power-packed device with latest technology to fulfill the requirements of our Indian users,” Raghu Reddy, Chief Business Officer, Xiaomi India, told IANS in an interaction.
He also said the company also intends to introduce more products under the Mi brand, like Internet of Things (IoT) products and Smart TVs.
According to a recent report, Mi’s first Notebook will be a rebranded version of RedmiBook 13 which launched in China in December last year.
Xiaomi RedmiBook 13 features a 13.3-inch Full HD (1920 x 1080 pixels) resolution anti-glare display with narrow 4.65mm bezels on three sides.
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The display offers 178-degree wide-viewing angle with 250 nits maximum brightness. It is 16.3 mm thin and weighs around 1.23 kilogrammes.
The laptop comes in two sets of configuration options– with 10th gen Intel Core i5-10510U processor and 10th gen Intel Core i7-10510U chipset
The RedmiBook 13 comes fitted with a chiclet keyboard with a 1.3 mm keystroke travel along with Microsoft PTP supported trackpad. (IANS)