Never miss a story

Get subscribed to our newsletter


×
Jio is one of the world's largest and fastest growing data service operators with more than 30 crore subscribers. Pixabay

Telecom and mobile data major Reliance Jio has partnered with California-based Guavus for artificial intelligence (AI) driven data analytics which would help enhance Jio’s services to its customers and also address critical service operations.

“Guavus’ AI-based solutions will provide real-time customer experience analytics, predictive analytics to automate network troubleshooting and key marketing insights to Jio. As a result, Jio will be able to offer superior service to its customers while addressing critical service operations with intelligent automation,” a joint statement by Jio and Guavus said on Thursday.


Jio is one of the world’s largest and fastest growing data service operators with more than 30 crore subscribers. The Indian service provider, which has disrupted the market with its affordable data plans and unlimited calling benefits, provides digital experiences ranging from data services on smartphones, to gigabit Internet at home, along with a portfolio of media offerings and IoT devices such as smart speakers and switches for the smart home.

Commenting on the partnership, Anish Shah, President of IT, Reliance Jio, said: “Our networks generate 4 to 5 petabytes of data each day. If this data can be properly analysed in real-time using big data analytics and predictive analytics techniques, we can both improve the health of our network through intelligent automation and offer multiple, customised personal services to our customers.”


Reliance Jio has partnered with California-based Guavus for artificial intelligence (AI) driven data analytics which would help enhance Jio’s services to its customers and also address critical service operations. Pixabay

“Guavus’ solutions enable us to do this. We can make data-driven decisions that allow us to deliver a great experience to our customers while bringing intelligent automation to our operations,” he said.

Guavus is involved in AI-based big data analytics and machine learning innovation, driving digital transformation in major telecom service providers in the world.

Also Read: OLX and Quikr Users Get Cheated By Fraudsters

“Our teams will be able to take advantage of a ‘self-service’ platform to build custom analytics applications that are tied very closely to their areas of the business and to deliver quality new products much faster,” said Kiran Thomas, President, Reliance Industries.

Anukool Lakhina, Guavus’ founder and President, said: “The rapid growth, range and affordability of Jio’s service offerings and their innovative use of AI and analytics is transformative for their customers and India. We’re thrilled to be partnering with Jio to provide the AI and analytics foundation for the digital services revolution in India.” (IANS)


Popular

Wikipedia

Set up in 1958 as the country's second IIT -- after IIT Kharagpur (IIT-KGP, 1950) in the list of 23 IITs currently, IIT-B enters the momentous diamond jubilee year of its historic first convocation held on December 22, 1962.


Set up in 1958 as the country's second IIT -- after IIT Kharagpur (IIT-KGP, 1950) -- in the list of 23 IITs currently, IIT-B enters the momentous diamond jubilee year of its historic first convocation held on December 22, 1962, when around 70 wide-eyed young men passed out of the institute.

Decades later, the golden jubilee convocation in 2012 was attended by then Prime Minister Manmohan Singh. The institute has a little more than 12,005 students in 2021, as per the current annual report released by its Director, Professor Subhasis Chaudhuri.

Keep Reading Show less
Unsplash

A laser show and fireworks will light up all temples, streets, 'crossroads' and other public places in Varanasi.

With the inauguration of Kashi Vishwanath corridor in Varanasi on December 13, the whole of Uttar Pradesh will be lit up similar to Diwali-like celebrations. This year the people of the state will invoke Lord Shiva in their homes by lighting lamps on the occasion of the inauguration of Kashi Vishwanath corridor, the highest revered shrine of Hindu faith. Along with this, a laser show and fireworks will light up all temples, streets, 'crossroads' and other public places in Varanasi.

Follow NewsGram on Facebook to stay updated.

Keep Reading Show less
Unsplash

The Prime Minister said that fully digital banks, without any physical branch offices, are already a reality and may become commonplace in less than a decade.

Prime Minister Narendra Modi on Friday said India's digital public infrastructure solutions can improve the lives of citizens around the world.

Speaking at the InFinity Forum organised by Bloomberg and IFSCA, he said via video link: "We believe in sharing our experiences and expertise with the world and learning from them as well."

Keep reading... Show less