Wednesday, October 21, 2020
Home Life Style Health & Fitness Chatbot-Based AI Health Apps Can't Replace a Doctor: Study

Chatbot-Based AI Health Apps Can’t Replace a Doctor: Study

In the study, the researchers investigated the functionalities of popular CSC apps through a feature review

As millions of people turn to their mobile devices to talk to chatbot-based health apps, researchers have revealed that existing apps lack the functions to support the full diagnostic process of a traditional visit to a medical facility.

These chatbot-based symptom checker (CSC) apps can only support five processes of an actual exam: establishing a patient history, evaluating symptoms, giving an initial diagnosis, ordering further diagnostic tests, and providing referrals or other follow-up treatments, reports researchers from Pennsylvania State University.

Follow NewsGram on Quora Space to get answers to all your questions.

“These apps do not support conducting physical exams, providing a final diagnosis, and performing and analysing test results, because these three processes are difficult to realise using mobile apps,”

said Yue You, a graduate student at Penn State’s College of Information Sciences and Technology.

In the study, the researchers investigated the functionalities of popular CSC apps through a feature review, then examined user experiences by analyzing user reviews and conducting user interviews.

Chatbot-based AI health apps can't be your doctor: Study
In the past, people generally trusted doctors, but now, with the emergence of AI symptom checkers and the internet, people have more sources of information. Unsplash

Through their user experience analysis, the team also found that users perceive CSC apps to lack support for a comprehensive medical history, flexible symptom input, comprehensible questions, and diverse diseases and user groups.

The findings could inform functional and conversational design updates for health care chatbots, such as improving the functions that enable users to input their symptoms or using comprehensible language and providing explanations during conversations.

“Especially in health and medicine, [another question is] is there something else we should consider in the chatbot design, such as how should we let users describe their symptoms when interacting with the chatbot?”

You said in a university statement.

Additionally, the findings could help individuals understand the influence of AI technology, such as how AI could influence or change traditional medical visits.

Also Read: 7 Money Tips to Travel for Hard-line Backpackers

In the past, people generally trusted doctors. But now, with the emergence of AI symptom checkers and the internet, people have more sources of information.

“How would this information challenge doctors? Do people trust this information and why? I think this work is a starting point to think about the influence of AI symptom checkers,” the authors wrote. (IANS)

STAY CONNECTED

19,120FansLike
362FollowersFollow
1,782FollowersFollow

Most Popular

Air Pollution Causes Food Delivery Leading to Plastic Waste

When the air quality outside is bad, office workers are more likely to order food than go out for lunch, which in turn increases...

Virus Can Reinfect COVID Patients When Antibodies Start Depleting

Patients who have recovered from COVID-19 can again get infected by the virus once the antibodies of the viral disease start depleting, the Indian...

International Chef Day a Low-Key Event Due to Pandemic

The International Chef Day is observed on October 20, but this year, the celebrations here were muted as chefs are facing a torrid time...

Coffee Before Breakfast May Increase Diabetes Risk

If you're taking coffee before breakfast, read this carefully. Researchers have found that drinking coffee first thing can have a negative effect on blood...

India’s Nutrition Experts on Supporting Public Health Delivery

Indias public health and nutrition efforts are differentiated by an enterprising early start going as far back as 1975 with the beginning of Anganwadi...

‘Fashion Reboot’- A Collection Focusing Gen Z

The final day of the digital edition of Lotus Make-up India Fashion Week, Spring/Summer 2021 on Sunday opened a film presentation that showcased a...

Disorder in Sleep Cycle Due to Excessive Use of Cellphones

Cell phones have become integral to function for nearly everyone. While it has brought a lot of tasks to our fingertips, cell phones also...

Higher Mortality Risk for COVID Patients with Kidney Diseases

Researchers, including one of Indian-origin, have found that there is a much higher risk of mortality faced by COVID-19 patients in intensive care, who...

Recent Comments