Sunday September 22, 2019

Rising Awareness Among Indians Towards Mental Health

The healthcare map, which highlights key consumer healthcare trends, concerns and behaviour, has been compiled from thousands of searches and appointments, by over 13 crore patients, across more than 50 cities and over 250 specialties, in 2018.

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A World Health Organisation (WHO) report states that 7.5 per cent of the Indian population suffers from some form of mental concern or disorder. Pixabay

While mental health has often remained a widely ignored topic and a taboo in the Indian society, a new report shows over 80 per cent rise in the number of people seeking help for mental health issues, especially in tier-2 cities.

According to domestic digital healthcare platform Practo’s annual healthcare map, there has been 82 per cent increase in the appointments with psychologists, psychiatrists and psychotherapists in tier-2 cities — Indore, Kanpur, Nagpur, Jaipur, Vishakapatnam, Bhopal, Chandigarh, Lucknow, Coimbatore, Ahmedabad and Patna.

People in these cities sought help mostly for depression, post-traumatic stress disorder (PTSD), marriage counselling, stress, de-addiction and anger management among others.

mental health
“This indicates that unhealthy lifestyle habits, long working hours and work-life imbalance are taking a toll on people and their mental health,” the Practo report said.
Pixabay

“It is a common belief that mental issues are mainly arising in metro cities owing to the stressful lifestyles. However, the non-metro cities are also in immediate need for access to mental healthcare,” Aparna Mahesh, psychotherapist at Practo, told IANS.

“The sharp increase in the number of physical appointments with psychologists, psychiatrists and psychotherapists in these towns and cities clearly indicates that Indians beyond metros are seeking timely help to address their concerns rather than ignoring or self-medicating,” Mahesh added.

In tier-1 cities — Delhi, Mumbai, Bengaluru, Pune, Chennai, Kolkata and Hyderabad — a 24 per cent increase was seen in the appointments with psychologists, psychiatrists and psychotherapists.

A World Health Organisation (WHO) report states that 7.5 per cent of the Indian population suffers from some form of mental concern or disorder.

 

mental health
“It is a common belief that mental issues are mainly arising in metro cities owing to the stressful lifestyles. However, the non-metro cities are also in immediate need for access to mental healthcare,” Aparna Mahesh, psychotherapist at Practo, told IANS.
Pixabay

“This indicates that unhealthy lifestyle habits, long working hours and work-life imbalance are taking a toll on people and their mental health,” the Practo report said.

Further, it was found that Indians visited their doctors 3.2 times a year in 2018, up from 2.7 times in 2017. Gynaecology, dermatology and paediatrics emerged as top three specialties where most visits occurred.

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This is, however, lower than Japan where patients visited doctors 13 times or the US where visits to doctors were a little over four times in 2018.

The healthcare map, which highlights key consumer healthcare trends, concerns and behaviour, has been compiled from thousands of searches and appointments, by over 13 crore patients, across more than 50 cities and over 250 specialties, in 2018. (IANS)

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Realme, Samsung Have Lowest Return Rates Among All Smartphone Brands in India

When it comes to reliability, Realme users rank their smartphones high (90 per cent), followed by Samsung (88 per cent) and Vivo (87 per cent)

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samsung
To get ahead in the fast-changing tech industry, Samsung said it will expand investment in burgeoning tech segments to propel growth. Wikimedia Commons

Chinese handset maker Realme and South Korean major Samsung have the lowest return rates among all smartphone brands in India, a survey by CyberMedia Research (CMR) said on Thursday.

The “CMR MICI” survey that included 4,000 smartphone owners across top eight Indian cities, focused on smartphone purchase process, key smartphone specs of priority, as well as issues with post-sales service, including repairs or replacements.

“The return rates in smartphone brands provide a measure of consumer satisfaction with their current brand and, in turn, implies that the brands have been able to excel in meeting consumer expectations. Our survey findings report the lowest return rate for brands, such as Realme and Samsung, in comparison to the prevailing industry average,” Prabhu Ram, Head-Industry Intelligence Group (IIG), CMR, said in a statement.

The lowest return rates are determined by the first visit to the brand’s service centre within the first six months of purchase, for either repair or replacement, by both online as well as offline buyers.

Around three per cent of the total smartphone users visited a service centre for the first time within the first six months of their smartphone purchase, during the in-warranty period.

Realme, Online, Smartphone
Armed with a quad camera-system smartphone in every price segment along with an investment worth Rs 300 crore for its surface-mount technology (SMT) lines, Chinese handset maker Realme aims. Pixabay

When it comes to looks, design and feel, users of Vivo are most satisfied (99 per cent), followed by OPPO and Realme users (98 per cent each), and at third place, Xiaomi with 97 per cent satisfaction.

Across smartphone brands, users are excited about the design aesthetics, camera performance and build quality that phones sport across price bands.

Users indicated more satisfaction with intangible factors that they associate with their smartphones, including reliability and performance.

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“In order to win consumer mindset, smartphone brands need to invest in getting not just product design and product quality right, but they must ensure overall brand experience, and service quality right,” Ram added.

When it comes to reliability, Realme users rank their smartphones high (90 per cent), followed by Samsung (88 per cent) and Vivo (87 per cent). (IANS)