Monday December 10, 2018
Home Lead Story Microsoft Can...

Microsoft Cannot Recover Files Deleted by Windows 10 Update

The Windows 10 October 2018 update rolled out globally on October 2

0
//
Microsoft
Hackers bleeding large Indian firms by $10 mn on average each year: Microsoft. (Wikimedia commons)
Republish
Reprint

Despite claims by a company executive that Microsoft tech support has the tools to help users recover the files deleted by the “Windows 10 October 2018” update, users have not yet been able to avail the facilities, a media report said.

Microsoft on Saturday paused the roll-out of the software update after several users complained that installing the update was wiping off their data.

Later in the day, the head of the Windows Insider program, Dona Sarkar tweeted that Microsoft tech support has the tools to recover the missing files and guided followers how to reach out for assistance.

But the Microsoft tech support team appears to be clueless about these tools, the Bleeping Computer reported on Sunday.

Numerous users who called the support number were told that the bug was still under investigation and that the agents were not aware of any tools, the report said.

Microsoft
A sign for Microsoft is seen on a building in Cambridge. VOA

On Saturday, Microsoft advised users who manually downloaded the update to not “install it and wait until new media is available”.

“We will provide an update when we resume rolling out the Windows 10 October 2018 Update to customers,” the post added.

Earlier, some users complained that the update wiped out their profiles, including documents and photos.

Also Read- Abu Dhabi Gets A New Foreign Space Agency

An alarming number of users took to social media forums and Microsoft’s own support website to complain about the issue.

The Windows 10 October 2018 update rolled out globally on October 2. (IANS)

Click here for reuse options!
Copyright 2018 NewsGram

Next Story

Microsoft Wants Regulation For Facial Recognition Technology To Start in 2019

Microsoft is one of several companies playing a leading role in developing facial recognition technology

0
Microsoft, PUBG
A sign for Microsoft is seen on a building in Cambridge. VOA

Given the potential for abuse of the fast advancing facial recognition technology, governments across the world need to start adopting laws to regulate this technology in 2019, Microsoft President Brad Smith has said.

“Unless we act, we risk waking up five years from now to find that facial recognition services have spread in ways that exacerbate societal issues,” warned Smith in a blog post on Thursday.

“The time for action has arrived,” he said, adding that the industry must also exercise restraint while using this technology.

Speaking of the benefits of the technology, the Microsoft President mentioned that police in New Delhi recently trialled facial recognition technology and identified almost 3,000 missing children in four days.

Similarly, historians in the US have used the technology to identify the portraits of unknown soldiers in Civil War photographs taken in the 1860s.

Researchers successfully used facial recognition software to diagnose a rare, genetic disease in Africans, Asians and Latin Americans.

And in October, the National Australia Bank designed a proof of concept to enable customers to withdraw money from an Automatic Teller Machine using facial recognition and a PIN.

Microsoft
Regulation for facial recognition technology must start in 2019: Microsoft. Pixabay

But at the same time, the potential for abuse of this technology is huge, Smith said, adding that certain uses of this technology could lead to biased decisions and discrimination.

Moreover, the widespread use of this technology can lead to new intrusions into people’s privacy, he said.

“The use of facial recognition technology by a government for mass surveillance can encroach on democratic freedoms,” Smith added.

Also Read- Fujifilm Launches its Medium Format Mirrorless Camera in India

“While we believe that new laws and regulations are indispensable, we also recognise that they are not a substitute for the responsibility that needs to be exercised by tech companies,” he said.

Microsoft is one of several companies playing a leading role in developing facial recognition technology.

The company, Smith said, would start adopting new principles to manage the issues surrounding facial recognition technology in the first quarter of 2019. (IANS)