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Woman hiring taxi. Pixabay

New Delhi, August 3, 2017: Did you just book a cab because you fear of reaching home late? Well give it a second thought, the App- based cabs may not be as safe as you think!

Recently an extensive investigation carried out by CNN-NEWS18 reveals that safety parameters that the companies promise to the Indian customers are questionable.


A fortnight-long investigation carried out by 25 reporters in 4 cities across the country took over 300 rides to reach this conclusion. It was found that despite being promised by the companies of top-notch security to the Indian customers, there were shocking loopholes in the system. Apart from Chennai and Bengaluru, the cities included Delhi as well as Kolkata.

In the national capital region, over a period of 4 days, they took over 20 Uber and Ola rides and recorded the conversations with a spy camera. The whole idea of this investigation was to get the insight of the cab business from the drivers.

This is one of its kind investigation where you will hear your cabbies uncensored spilling the secrets and how your cab is a ticking-time-bomb. Undercover reporter Saahil Meghani and video journalist Vikas Kumar found out is quite shocking-

  1. One registered cab has multiple unregistered drivers. If you notice carefully, you will find out, that the cab driver whose picture comes in your app is not the one who is driving you to your destination. The reason is they have never been registered to drive this cab.

2. There is also a possibility that the driver of your cab is using fake driver’s license. There is no verification before they are registered with the company and also may be they are presenting fraudulent papers. This means after any crime they cannot be traceable. Did the apps keep you informed about this? Certainly not!

3. Another strange thing if you have noticed before- Try booking a cab as a female customer from any party destination- chances are it will be difficult to book a cab post 11 pm If you are a woman, Chances are you will not get a cab post 11 pm but your male friend may get it immediately. The video explains why?

Even after repeated attempts by the two media houses, both Ola and Uber didn’t respond to these sort of menace. Are cab based companies in India lacking business ethics? You be the judge!

– prepared by Naina Mishra of NewsGram. Twitter @Nainamishr94


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