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4 Startups which changed the face of Food and Beverage Industry in India

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Representational image. Pixabay

December 8, 2016: Food and beverage industry have changed a lot in the recent. There are many startups and they have completely changed the way Food and Beverage industry was seen. Here are 5 start ups which have changed the industry:

1. Zomato
Well, there is no doubt that Zomato tops the list. It is now more of a norm to check out the Zomato ratings before trying out any food joint. Zomato has become the Google for the food industry all over India.
It is now operating in 23 countries; Zomato is used by millions every day to decide where to eat. It is an online database for restaurants.
Zomato from time to time introduces new services to its clients. It is also aiming to launch a rider tracking app for the restaurants as well as for the users.

Zomato. Twitter
Zomato. Twitter

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2. FoodPanda
With its unique polices it has gained huge popularity among general masses. It has almost disrupted the food industry with its offers and discounts to the customers.
When the app gives a discount to its customers, the app pays for it. Therefore, the restaurants could not sell their foods and beverages at their own rates but, the orders only went in through the app.So those who didn’t tie up with the company miserably suffered because of it.
FoodPanda is now operating in more than 50 cities across India. In a very short time, FoodPanda has become a lifeline for the foodies, who can simply order from the app and the food will be delivered to their doorstep.

FoodPanda Twitter
FoodPanda Twitter

3. Swiggy
The concept of Swiggy is similar to that of FoodPanda. They have just started in 2014, and it is now one of the very few startups which does not have a minimum order value for home delivery. Apart from the concept of FoodPanda it has just added logistics. It makes sure there is no untimely delivery. Swiggy is doing really well under the Food industry.

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4. NomNom
This is just a year-old startup in India and is doing really well. The reason being they took hold of one of the major problems of the restaurants.
NomNom simply provides a centralised Order Taking Solution to restaurants. They just forward the calls to their call centre agency.
The convenience which they provide is highly benefitial to the restaurants. They answer almost 99% of all order-taking calls where it is just 60-70% when the restaurants manage it by themselves.
More calls answered, means more orders taken which in turn gives more revenue.

– by Pinaz Kazi of NewsGram. Twitter: @PinazKazi

Next Story

Online Restautant Aggregators Must Create a Netflix for Food

Hosted by Uber Eats, the two-day “APAC Future of Food” summit is aimed at finding the balance between technology and human hospitality

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Netflix.

As online food delivering platforms gain popularity and virtual kitchens set new goals, consumers globally want personalised experiences and to connect emotionally with the brands, a top Uber Eats executive stressed here on Tuesday.

Addressing the APAC ‘Future of Food Summit’ here, Nikki Neuburger who is Global Marketing Head at Uber Eats, said people are making food orders more interactive with comments and feedback.

“To transform the moments of tension into moments of meaningful connections, people want to be more involved. They seek information like who has prepared the food, who is delivering it and who is reviewing it,” Neuburger told the gathering.

Making food orders more personalised is part of the idea behind why consumers wish their food orders to be treated with a human touch.

In order to cater to their demands, brands like Uber Eats are implementing technologies like Artificial Intelligence (AI), Machine Learning (ML), data analytics and Augmented Reality (AR) in their apps and services.

Swiggy, uber eats, food app
Delivery men working with the food delivery apps Uber Eats and Swiggy wait to pick up an order outside a restaurant in Mumbai, India, Feb. 6, 2019. VOA

“The future of online food services is similar to that of hiring a private chef — to know a detailed personal understanding of an individual’s food choices based on their order history,” said Stephen Chau, Senior Director and Global Head of product, Uber Eats.

According to Chau, the time has come for the online restaurant aggregators to create more customised and personalised services for users — like Netflix for food.

Also Read: Google Kills Nest App for Android, Apple Watches

According to experts, data-driven food is taking over the world with technologies like AI undertaking the responsibility of maintaining the integrity of food — from nutrition to agriculture.

Hosted by Uber Eats, the two-day “APAC Future of Food” summit is aimed at finding the balance between technology and human hospitality. (IANS)