Never miss a story

Get subscribed to our newsletter


×
Hindi language added to Amazon messaging assistant for Indian users. Pixabay

Amazon India on Wednesday launched its automated messaging assistant in Hindi for its customers who can get their queries resolved in the language of their preference.

The automated assistant is a chatbot powered by Amazon’s Artificial Intelligence (AI) platform, leveraging Machine Learning (ML) and Natural Language Processing (NLP) capabilities for a seamless and friendly conversational experience for customers, the company said in a statement.



Amazon will be bringing more languages in the future for customer service. Pixabay

“The new chat assistant in Hindi underlines our commitment to serve the next 100 million Indians to discover and shop with Amazon.

Also Read: Now Watch I-Day Celebrations Live on YouTube
“We also see opportunities for scaling the messaging assistant as a contact channel — to increasingly resolving issues before a customer service associate is even involved,” said Akshay Prabhu, Director, Customer Service, Amazon India.

The Hindi chat experience is available on Amazon.in Android app. (IANS)


Popular

Unsplash

The first case of the Omicron variant was detected in South Africa and reported to the World Health Organization on November 24.

The new variant of the coronavirus Omicron is a variant of "concern" not "despair," Brazil's Health Minister Marcelo Queiroga said, adding that the country's health system is prepared for an eventual new Covid-19 wave.

"It is not a variant of despair because we have health authorities committed to providing quality care to our population," the Minister said.

Keep Reading Show less
Unsplash

Amit Rai Jain found the coins from a mound, known locally as the 'Katha mound' in Khekhra, close to the Delhi-Saharanpur highway, on Sunday.

Amit Rai Jain, a Baghpat-based businessman, has found 16 coins made of silver and copper which have a bull and a horseman engraved on them.

He found the coins from a mound, known locally as the 'Katha mound' in Khekhra, close to the Delhi-Saharanpur highway, on Sunday.

Keep Reading Show less