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Satya Nadella: Robots Won’t Make People Jobless

The Microsoft tool has the potential to help businesses make use of AI without inadvertently discriminating against certain groups of people

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Microsoft
Microsoft doesn't use customers' data for profit: Satya Nadella. (Wikimedia Commons)

Even in a “runaway Artificial Intelligence (AI)” scenario, robots will not render people completely jobless, Microsoft CEO Satya Nadella told The Sunday Telegraph in an interview.

People will always want a job as it gives them “dignity”, Nadella said, adding that the focus should instead be on applying AI technology ethically.

“What I think needs to be done in 2018 is more dialogue around the ethics, the principles that we can use for the engineers and companies that are building AI, so that the choices we make don’t cause us to create systems with bias … that’s the tangible thing we should be working on,” he was quoted as saying.

According to a report in MIT Technology Review on May 25, Microsoft is building a tool to automate the identification of bias in a range of different AI algorithms.

Robots won't render people jobless
Robots won’t render people jobless. Pixabay

The Microsoft tool has the potential to help businesses make use of AI without inadvertently discriminating against certain groups of people.

Although Microsoft’s new tool may not eliminate the problem of bias that may creep into Machine-Learning models altogether, it will help AI researchers catch more instances of unfairness, Rich Caruna, a senior researcher at Microsoft who is working on the bias-detection dashboard, was quoted as saying by MIT Technology Review.

“Of course, we can’t expect perfection — there’s always going to be some bias undetected or that can’t be eliminated — the goal is to do as well as we can,” he said.

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In the interview with The Sunday Telegraph, Nadella also said that as Microsoft’s business model was based on customers paying for services, he believed the company was on “the right side of history”.

“Our business model is based on our customers being successful, and if they are successful they will pay us. So we are not one of these transaction-driven or ad-driven or marketplace-driven economies,” the Microsoft chief was quoted as saying. (IANS)

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Microsoft CEO Satya Nadella Vows to Act Tough on Harassment

This is not the first time Microsoft faced scrutiny for sexual harassment claims

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Microsoft
Microsoft doesn't use customers' data for profit: Satya Nadella. (Wikimedia Commons)

Microsoft CEO Satya Nadella has said the company is making sweeping changes in its HR practices to address complaints of sexual harassment and discrimination at the workplace.

In a letter to the employees obtained by Quartz, Nadella on Monday said the tech giant would create a new “Employee Advocacy Team”.

The letter came in the wake of an email chain full of sexual harassment claims by women employees.

Started on March 20, the email chain contains allegations of sexual harassment ranging from sexist comments during work trips to being told to sit on a co-worker’s lap in front of a human resources leader.

“I’m disappointed to hear about any behaviour in our workplace that falls short of the diverse and inclusive culture we are striving to create. But I’m encouraged that people feel empowered to speak up and demand change. I want all of us to learn and act on this feedback,” Nadella wrote.

According to an account of one female Microsoft employee in the email chain, an employee of a partner company threatened to kill her if she did not perform implied sexual acts.

The employee said she had raised an alarm, but HR and the management did nothing to assuage her concerns.

Another employee alleged that while she was working as a “Microsoft Partner” – a senior level person in the organisation – she was asked to sit on a co-worker’s lap.

Microsoft
Microsoft CEO Satya Nadella delivers the keynote address at Build, the company’s annual conference for software developers. VOA

“As a Microsoft Partner, was asked to sit on someone’s lap twice in one meeting in front of HR and other executives,” she wrote, adding that no one objected to the demand.

Nadella said the company would provide additional support and more information for employees who raise complaints about employee behaviour.

“HR is also creating a new Employee Advocacy Team that will focus exclusively on assisting employees going through a workplace investigation, including helping employees understand the process, guiding them through investigations and following up after investigations are finished to check in on the employees involved,a the Microsoft CEO informed.

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Microsoft would develop new company-wide disciplinary guidelines for work-related misbehaviour.

“When an investigation is finished, we will provide to a manager both a factual conclusion about the findings and the range of expected discipline,” Nadella said.

This is not the first time Microsoft faced scrutiny for sexual harassment claims.

According to a class action lawsuit filed in March 2018, the software giant did not take seriously 238 cases of sexual harassment or discrimination between 2010 and 2016. (IANS)