Thursday, April 22, 2021
Home Lead Story Study: Hardware To Blame For 82% Of Laptop Issues

Study: Hardware To Blame For 82% Of Laptop Issues

Getting a laptop priced above Rs 50,000 can cost anywhere between 40 percent and 90 percent of the laptop's price

More than 82 percent of laptop distresses are hardware-related compared to just 18 percent of software-related, a new study said on Tuesday.

According to a new white paper released by Onsitego, a leading brand in after-sales services of devices and appliances the pandemic has led to an uptake in the use of laptops and also the troubles related to it.

Follow NewsGram on Instagram to keep yourself updated.

”The over usage of laptops and not being aware of how to correctly maintain them has led to a spike in the number of laptop problems reported by consumers. This white paper gives us interesting insights into some of the most common laptop problems that consumers face today,” Kunal Mahipal, CEO, Onsitego said in a statement.

Customers who spend more than Rs 50,000 on a laptop are more likely to choose Apple, according to the survey. Pexels

Within hardware, while display and keyboard-related problems were expected to be the topmost, surprisingly Wi-Fi connectivity emerged as the highest that stood at 27 percent of all laptop service requests. 18 percent accounted for keyboard and trackpad-related issues followed by the display at 15 percent and battery and charging-related glitches at 8 percent.

All other hindrances, such as audio, Bluetooth, exhaust fans, hard disk, overheating, physical damage, power button, and webcam, accounted for around just 2 percent of laptops serviced.

In the software category, the primary concerns are around resource-hungry applications that accounted for almost half (50 percent) of all laptop service requests.

This is followed by a whopping 41 percent reporting their laptop getting hung in the middle of their usage due to inefficient background apps, malware, or viruses, and lastly, the issues faced due to windows updates stood at a minimal 4 percent.

ALSO READ: IObit Screen Recorder – Get HD Videos Without Watermark for Free

But getting a laptop priced above Rs 50,000 can cost anywhere between 40 percent and 90 percent of the laptop’s price.

The report also finds that typically, customers spending more than Rs 50,000 tend to opt for laptops from Apple, and if opting for laptops below Rs 50,000, they prefer laptops sold by Acer, ASUS, Dell, HP, and Lenovo. (IANS/KB)



Most Popular

All In The Mind: The State Of Mental Health In Corporate India

A study highlighting the role of the workplace in causing, furthering, and perpetuating mental illness, launched by Gi Group India, a leading human capital...

Instagram’s New Feature To Protect People From Abusive DMs

Facebook-owned Instagram on Wednesday announced a new feature to protect people from seeing abusive direct messages (DMs), as well as the ability to prevent...

Spiritual Power To Guard: Devotees Of Lord Ram Spread Message Of Covid19 Norms

In the wake of Bengaluru witnessing an unprecedented surge in Covid cases since the last month, devotees of Lord Ram wore costumes of Ram,...

Know What Lies Behind Tehreek-e-Labaik Pakistan’s Challenge To The State?

Pakistan's government has been put under a severe challenge and test by an Islamist party, which has wreaked havoc in the country this week...

Religious Hardliners Bring Pakistan Govt To A Standstill

The current ruling government of Pakistan, led by Prime Minister Imran Khan, may have come with a vision of progress and open-mindedness to create...

Football And Its Evolution

By- Khushi Bisht Football, also known as soccer, has a long and illustrious history. According to a global study conducted by FIFA, over 250 million...

Nikola Tesla: A Man Ahead Of His Time

BY- JAYA CHOUDHARY When discussing the greatest inventors of all time, Nikola Tesla is sometimes overlooked in history lessons at school. We often hear names...

The Best Documentaries You Can Watch On The Internet Today

By Nauman Abrar As children, most of us disliked documentaries because they were long, boring, very close to reality, and based on the truth. That...

Recent Comments