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Initially, the firm announced a feature called Audio Recording in Latin America as a way to make people using Uber there feel more safe.

Ride-hailing major Uber has introduced a new in-app safety feature that will allow drivers as well as riders to record audio during trips.

Initially, the firm announced a feature called Audio Recording in Latin America as a way to make people using Uber there feel more safe. The feature is now available in more than a dozen countries throughout Latin America, including Brazil and Mexico.

"To help protect privacy, the audio file is encrypted and stored on the rider and driver's devices and by default no one can listen to the audio, including Uber. If either user submits a safety report to Uber, they can attach the audio file to their report," the company said in a statement.

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Once riders and drivers enable this feature, they can choose to record audio by tapping the shield icon on the map screen and selecting "Record Audio".

Riders and drivers can choose to record individual trips, and drivers will also have the option to leave the feature on while they are online.

Throughout Latin America this feature has been a popular way to promote safe, comfortable interactions while on a trip. For instance, nearly 70 per cent of riders and drivers surveyed in Rio de Janeiro told the brand this feature helped them feel safer when using Uber.

In addition, the company has expanded the capabilities of our RideCheck technology to detect when a trip takes an unexpected route or when a trip ends unexpectedly before the rider's final destination.

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