Tuesday July 17, 2018
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ASCI launches India’s first consumer complaint mobile app

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Kolkata: Lodging and tracking complaints against misleading advertisements has become easier courtesy a mobile app launched by the Advertising Standard Council of India (ASCI), a statement said on Wednesday.

Pegged as India’s first consumer complaint mobile app, the ‘ASCIonline’ app is currently available on Android and iOS platforms.

Narendra Ambwani, ASCI chairman, said that the app will ease access for lodging complaints.

“Today, mobiles devices are more widely used compared to desktops. With growing use of smartphones, consumers want apps to put power of doing transactions in their pocket.

‘ASCIonline Mobile App’ is consumer friendly and can be freely downloaded,” Ambwani said.

“It will be very useful as one can track the status of the complaints which he or she registered on our portal with the help of the app,” he said.

The app enables consumers to lodge complaints by simply providing advertisement details and the objection to the particular ad.

Other features include checking history of previously registered complaints, tracking status of complaints, managing profile and push notifications.

There is no need to log out or log in. (IANS)

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EU Prepares to hit Google with Record Fine in Android Monopoly Case

As well as the fine, Google is set to be ordered to break its agreements with phone manufacturers

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Opponents claim that this constitutes abuse of Android's 74 per cent share of the European smartphone market and harms rival search engines and browsers.
Opponents claim that this constitutes abuse of Android's 74 per cent share of the European smartphone market and harms rival search engines and browsers. Pixabay

Google will be hit with a record European Union (EU) fine for using its Android smartphone system to fortify its search empire.

The fine — likely to be handed down on Tuesday or Wednesday — is expected to eclipse the 2.1 bn pound monopoly abuse penalty Google paid last year over its internet shopping business, and escalates the war between Silicon Valley and Brussels, The Telegraph reported on Saturday.

The European Commission’s competition chief Margrethe Vestager has been investigating Google for three years over complaints the company illegally forces smartphone manufacturers to install its apps.

It gives its Android software to phone manufacturers for free, but binds them to “exclusivity agreements” that force them to install Google’s web browser and search engine if they use the Google Play app store, the report said.

The commission has the power to fine Google up to 10 per cent of its parent company Alphabet's annual turnover, or 9.5 bn euro (8.4 bn pound)
The commission has the power to fine Google up to 10 per cent of its parent company Alphabet’s annual turnover, or 9.5 bn euro (8.4 bn pound). Pixabay

Opponents claim that this constitutes abuse of Android’s 74 per cent share of the European smartphone market and harms rival search engines and browsers.

Meanwhile, Google insists the agreements allow Android to remain free to manufacturers and help them compete against Apple.

The commission has the power to fine Google up to 10 per cent of its parent company Alphabet’s annual turnover, or 9.5 bn euro (8.4 bn pound).

Also Read: Google Rolls Out ‘Morse Code’ Support on Gboard for iOS

Although it is not expected to use the full extent of its powers, the fine is likely to be higher than the 2.4 bn euros Google was ordered to pay in June last year over claims it stuffed search results with its own shopping adverts, squeezing out price comparison services.

As well as the fine, Google is set to be ordered to break its agreements with phone manufacturers. This could mean more Android phones being sold without Google software installed, potentially boosting rival search engines and web browsers such as Microsoft’s Bing or Firefox. (IANS)