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Delhi to have single helpline for civic grievances by 2017: Kejriwal

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Delhi Elections 2015 and AAP

 

New Delhi: The Delhi government is planning a one-stop helpline for Delhiites, Chief Minister Arvind Kejriwal has said. But the helpline will have to wait till the municipal polls in 2017 which the AAP is hoping to win.

“We are planing a single helpline for people. But that will have to wait till we win the corporation elections in 2017,” Kejriwal told IANS at the Delhi secretariat.

Kejriwal said he realized that a majority of civic complaints are related to grievances against the local corporations. But very few knew, he said, that the Delhi government had no control over these corporations — the South Delhi Municipal Corporation, the North Delhi Municipal Corporation and the East Delhi Municipal Corporation – which are run by the Bharatiya Janata Party (BJP).

“But we keep getting the blame as people think that having voted us to power with such a large majority, we should be able to solve their problems,” Kejriwal said.

He also said that people, not knowing where to call, end up calling the wrong departmental helplines and were shunted around. 

“People don’t know where to call. If the problem is related to MCD, they call up PWD. The helpline will be started only after we win the MCD poll,” Kejriwal stated. 

“The call made at this (proposed) helpline will be forwarded to other departments depending on the nature of the grievance,” he added.

Presently, the Delhi government’s Anti-Corruption Helpline — 1031– is among the most dialed ones. The Women’s Helpline — 181 — is another service run by the city government. There are also helplines related to water and power woes.

Delhi’s three main municipal corporation are controlled by the BJP. The elections to these civic bodies are due in early 2017.

With an eye on these polls, Kejriwal, along with his ministers, addressed a big rally of sanitation workers last week, assuring them that their grievances would be addressed once he came to power in civic bodies too.

“I assure you that we have a lot of ideas and we can turn the municipal corporations into a profitable civic agency within one year,” Kejriwal told the rally on Monday, alluding to the loss-making corporations and their inability to pay the salaries of sanitation workers, particularly in east and north Delhi, who have resorted to piling up garbage on the streets in protest.

“Though we are not ruling the corporations – east, north and south corporations – we are ready to help the BJP-led corporations,” he declared.

He also generously announced an advance of Rs.500 crore to the cash-strapped north and east corporations to enable them to pay the salaries of sanitation workers and other employees.

(IANS)

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BJP Holds Arvind Kejriwal Responsible For Sanitation Worker’s Death

According to police, he had gone to clean the drain but got trapped in the silt and garbage in the drain

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The new move the Arvind Kejriwal's party denounces the concept of digitalization
The new move the Arvind Kejriwal's party denounces the concept of digitalization

The BJP on Monday held Delhi Chief Minister Arvind Kejriwal responsible for the death of a sanitation worker in a drain saying that the government was playing with their lives as they are not given protective gear.

“This is not the first time that such an incident has happened. Due to the negligence of the government, sanitation staff goes for cleaning sewers and dies there after inhaling toxic fumes. They are never saved even after rescue operations,” Delhi BJP Chief Manoj Tiwari told reporters here.

His remarks come a day after a sanitation worker choked to death after he got trapped inside an underground drain while cleaning it in north Delhi’s Jahroda area.

The work of cleaning the drain was being carried out by the Delhi government’s flood control department.

Sanitation workers are our helpers and Kejriwal government is playing with their lives ,www.thestatesman.com

“Sanitation workers are our helpers and Kejriwal government is playing with their lives,” he said.

Highlighting the deaths of sanitation workers in Delhi in the past few years, the BJP MP from the North East Delhi Lok Sabha constituency said that in September 2018, five sanitation workers died while in August 2017, 10 died inside sewers.

“Kejriwal is responsible for the deaths of sanitation workers who die while cleaning sewers and the investigating agencies should take action against him,” he said.

Attacking Kejriwal, Tiwari said, “During the last three to four years, more than 60 workers have died.”

Arvind Kejriwal giving speech suring chanda bandh satyagrah
Arvind Kejriwal giving speech during chanda bandh satyagrah

He also accused Kejriwal of not fulfilling his promise of providing safety equipment to sewer workers and mechanical sweeping.

A senior Delhi Police official said that it has registered a case under relevant sections of the Indian Penal Code over the death of the sanitation worker.

The sanitation worker has been identified as Kishan, 37, a resident of north Delhi’s Wazirabad area.

Also Read: Arvind Kejriwal Accuses Modi Government of Betraying Farmers

According to police, he had gone to clean the drain but got trapped in the silt and garbage in the drain.

His body was taken out from the drain by a team of the National Disaster Response Force (NDRF) late on Sunday night. (IANS)