Thursday, April 22, 2021
Home Lead Story Disabling The Video Function During Online Meeting Promotes Communication

Disabling The Video Function During Online Meeting Promotes Communication

During a 30-minute session, each duo completed six tasks designed to test collective intelligence

As video conferencing remains the only option for millions of workers as the Covid-19 pandemic continues to surge, a new study has challenged the effectiveness of online meetings, suggesting that non-visual communication methods that better synchronize and boost audio cues are, in fact, more effective.

The findings showed that it might be worth disabling the video function during online conferencing via various tools like Zoom, Microsoft Teams, or Google Meet, in order to promote better communication and social interaction during collaborative problem-solving sessions. Researchers from Carnegie Mellon University and the University of California, Santa Barbara, in the US studied collective intelligence — the ability of a group to solve a wide range of problems — and how synchrony in non-verbal cues helps to develop it.

Follow NewsGram on Facebook to stay updated.

‘We found that video conferencing can actually reduce collective intelligence,” said Anita Williams Woolley, Associate Professor at Carnegie Mellon’s Tepper School of Business. “This is because it leads to more unequal contribution to the conversation and disrupts vocal synchrony. Our study underscores the importance of audio cues, which appear to be compromised by video access,” she added in a paper that appeared in the journal PLoS One.

Essentially, the conversation is what happens when at least two speakers take turns sharing their thoughts, and nonverbal cues are how they establish when and how to take these turns. Currently, video conferencing has become the de facto tool for group collaboration within many organizations. The prevalent assumption is that technology that helps to mimic face-to-face interactions via a video camera will be most effective in achieving the same results.

online meeting
Conversation is what happens when at least two speakers take turns sharing their thoughts. Unsplash

To challenge this assumption, researchers focused on two forms of synchrony: facial expression synchrony and prosodic synchrony. Facial expression synchrony is pretty straightforward and involves the perceived movement of facial features. Prosodic synchrony, on the other hand, captures the intonation, tone, stress, and rhythm of speech. Woolley and her colleagues pulled together a large, diverse sample of 198 individuals and divided them into 99 pairs.

ALSO READ: An App That Lets You Skip Zoom Meeting By Creating Fake Sounds

During a 30-minute session, each duo completed six tasks designed to test collective intelligence. The groups with video access did achieve some form of collective intelligence through facial expression synchrony, suggesting that when the video is available, collaborators should be aware of these cues. However, the researchers found that prosodic synchrony improved collective intelligence whether or not the group had access to video technology and that this synchrony was enhanced by equality in speaking turns.

“Most strikingly, though, was that video access dampened the pairs’ ability to achieve equality in speaking turns, meaning that using video conferencing can actually limit prosodic synchrony and, therefore, impede upon collective intelligence,” the researchers noted. (IANS/SP)

STAY CONNECTED

19,507FansLike
362FollowersFollow
1,773FollowersFollow

Most Popular

All In The Mind: The State Of Mental Health In Corporate India

A study highlighting the role of the workplace in causing, furthering, and perpetuating mental illness, launched by Gi Group India, a leading human capital...

Instagram’s New Feature To Protect People From Abusive DMs

Facebook-owned Instagram on Wednesday announced a new feature to protect people from seeing abusive direct messages (DMs), as well as the ability to prevent...

Spiritual Power To Guard: Devotees Of Lord Ram Spread Message Of Covid19 Norms

In the wake of Bengaluru witnessing an unprecedented surge in Covid cases since the last month, devotees of Lord Ram wore costumes of Ram,...

Know What Lies Behind Tehreek-e-Labaik Pakistan’s Challenge To The State?

Pakistan's government has been put under a severe challenge and test by an Islamist party, which has wreaked havoc in the country this week...

Religious Hardliners Bring Pakistan Govt To A Standstill

The current ruling government of Pakistan, led by Prime Minister Imran Khan, may have come with a vision of progress and open-mindedness to create...

Football And Its Evolution

By- Khushi Bisht Football, also known as soccer, has a long and illustrious history. According to a global study conducted by FIFA, over 250 million...

Nikola Tesla: A Man Ahead Of His Time

BY- JAYA CHOUDHARY When discussing the greatest inventors of all time, Nikola Tesla is sometimes overlooked in history lessons at school. We often hear names...

The Best Documentaries You Can Watch On The Internet Today

By Nauman Abrar As children, most of us disliked documentaries because they were long, boring, very close to reality, and based on the truth. That...

Recent Comments