Friday December 13, 2019
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E-mail much better than message in expressing your love: Study

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By NewsGram Staff Writer

Weather already in love or looking to propose your loved one; a study suggests a better way of expressing your feeling to the one you love. According to a recent research at Indiana University, an email can be more effective than a text, voice or WhatsApp message if you want to express your romantic feelings.

Following the psycho-physiological measure taken from 72 college going people, email is more effective in conveying any information  to closed ones as its compels them to think about.

email-heart“The bottom line is that email is much better when you want to convey some information that you want someone to think about,” said Alan R Dennis, from IU’s Kelley School of Business.

Dennis and co-author Taylor M. Wells found that people who sent romantic e-mails were more emotionally aroused and also used stronger and more thoughtful language than those who left voicemails.

Dennis and Wells said, “when writing romantic emails, senders consciously or subconsciously added more positive content to their messages, perhaps to compensate for the medium’s inability to convey vocal tone.”

Email enables senders to modify the content as messages are composed to ensure they are crafted to the needs of the situation. But voicemails are devoid of such a feature. As the sender records a voicemail in a single take, and it can be sent or discarded and re-recorded, but not edited.

“Thus, senders engage with email messages longer and may think about the task more deeply than when leaving voicemails. This extra processing may increase arousal,” the authors noted.

A previous research had suggested that e-mail and text chat are considered poor for communicating emotion.

The study also demonstrates that the medium used can shape the content of the message. Senders of utilitarian messages sent less positive emails than voicemails for the same communication task.

However, when composing romantic messages, senders included the most positive and most arousing emotional content in emails and the least positive and least arousing emotional content in voicemails.

These findings, however, do not suggest that face-to-face meetings, personal phone calls and other direct forms of communications aren’t as useful.

The research has been accepted for publication in the journal Computers in Human Behaviour.

With inputs from IANS

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WhatsApp to Take Legal Action Against Businesses Engaged in Abusing Bulk Messaging

"We will continue to provide capabilities to help businesses communicate with their customers," said WhatsApp

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WhatsApp
WhatsApp on a smartphone device. Pixabay

WhatsApp will take legal action against businesses engaged in or assisting others in abusing automated or bulk messaging on its platform.

The company has built two tools — the WhatsApp Business app and the WhatsApp Business API — to help companies manage customer interactions.

The company said that its products are not intended for bulk or automated messaging, both of which have always been a violation of its terms of service.

“WhatsApp will take legal action against those we determine are engaged in or assisting others in abuse that violates our terms of service, such as automated or bulk messaging, or non-personal use, even if that determination is based on information solely available to us off our platform,” the Facebook-owned platform said in a statement.

For example, off-platform information includes public claims from companies about their ability to use WhatsApp in ways that violate its terms.

whatsapp, paytm, UPI-based Pay service
FILE – The WhatsApp app logo is seen on a smartphone in this picture illustration. VOA

“This serves as notice that we will take legal action against companies for which we only have off-platform evidence of abuse if that abuse continues beyond December 7, 2019, or if those companies are linked to on-platform evidence of abuse before that date,” said WhatsApp.

The platform, on an average, bans over two million accounts per month for bulk or automated behaviour and over 75 per cent of those accounts did not have any recent user reports.

An account that registered five minutes before attempting to send 100 messages in 15 seconds is almost certain to be engaged in abuse, as is an account that attempts to quickly create dozens of groups or add thousands of users to a series of existing groups.

Also Read: Apple Brings iOS, iPadOS 13.3 with a Host of Bug Fixes and Improvements

“Using the on-platform information available within WhatsApp, we’ve found and stopped millions of abusive accounts from operating on our service,” it said.

In addition to technological enforcement, said WhatsApp, it also takes legal action against individuals or companies that it links to on-platform evidence of such abuse.

“We will continue to provide capabilities to help businesses communicate with their customers,” said WhatsApp. (IANS)