Monday September 23, 2019
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Google Investigating The Root Cause Of Its Malfunction

ThousandEyes detected intermittent availability issues to Google services from some locations.

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A Google logo is displayed at the entrance to the internet based company's offices in Toronto. VOA

After several users complained that they were either unable to access Google services like YouTube on Tuesday, the tech giant confirmed the root cause of this was “external” and under investigation.

Internet research firm ThousandEyes, however, claimed that “traffic to certain Google destinations appears to be routed through an ISP in Russia and black-holed at a China Telecom gateway router”.

The disruption in Google services was limited to nearly an hour.

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The YouTube Music app is displayed on a mobile phone in Los Angeles. VOA

“Throughout the duration of this issue Google services were operating as expected and we believe the root cause of the issue was external to Google,” the company said.

“We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.”

According to media reports, G Suite applications like Gmail and Google Drive were not impacted.

Google described the issue as “Google Cloud IP addresses being erroneously advertised by internet service providers other than Google”.

YouTube, Google, google services
A Google logo is seen at the company’s headquarters in Mountain View, California, VOA

ThousandEyes named China Telecom, Nigerian-provider MainOne and Russian network operator TransTelekom behind this incident.

Also Read: Social Media Laws Should Be Tightened: Germany

“Potential hijack underway. ThousandEyes detected intermittent availability issues to Google services from some locations. Traffic to certain Google destinations appears to be routed through an ISP in Russia & black-holed at a China Telecom gateway router,” ThousandEyes tweeted.

Google told the Wall Street Journal that users’ data was not compromised, adding that “and that the company has no reason to believe that the incident was malicious”. (IANS)

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Tech Giant Google Testing ‘Incognito Mode’ in Maps

In July 2019, Maps also added more than 45,000 community and public toilets as part of the Central government’s “Loo Review” campaign that covers 1,700 cities in India

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One of the main building at Google's headquarters for European operations in Dublin Ireland. Wikimedia Commons

Google Maps may soon have an “Incognito Mode” for better privacy on your location data.

The “Incognito Mode” in Google Maps is currently being tested in the Android app, reports XDA Developers.

Just like in Google Chrome, “Incognito Mode” for Maps will have several specific privacy features when rolled out globally.

“The Google Maps 10.26 version also hints at a new ‘Eyes Free’ walking navigation mode,” said the report.

The “Eyes Free” mode will reduce how often you need to look at your phone when you’re using it to navigate as you walk.

This mode would “add more detailed voice guidance during walking navigation”.

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A man walks past a Google sign outside with a span of the Bay Bridge at rear in San Francisco, May 1, 2019. VOA

Last month, Google Maps added a new “Live View” navigation mode that overlays walking directions in augmented reality.

Google Maps has started rolling out privacy features to beta testers.

To make Maps more useful for users, Google is also adding support for bike-sharing stations to let people be informed on docked bike sharing services near them.

Also Read: Apple to Unfold iOS 13.1 with CPU Throttling Feature to iPhone XR and iPhone XS

After running tests in the US and elsewhere, earlier in May, Google rolled out speed limits and mobile radar locations in over 40 countries, including India.

In July 2019, Maps also added more than 45,000 community and public toilets as part of the Central government’s “Loo Review” campaign that covers 1,700 cities in India. (IANS)