Sunday, February 28, 2021
Home Lead Story Google Investigating The Root Cause Of Its Malfunction

Google Investigating The Root Cause Of Its Malfunction

ThousandEyes detected intermittent availability issues to Google services from some locations.

After several users complained that they were either unable to access Google services like YouTube on Tuesday, the tech giant confirmed the root cause of this was “external” and under investigation.

Internet research firm ThousandEyes, however, claimed that “traffic to certain Google destinations appears to be routed through an ISP in Russia and black-holed at a China Telecom gateway router”.

The disruption in Google services was limited to nearly an hour.

YouTube, Google, google services
The YouTube Music app is displayed on a mobile phone in Los Angeles. VOA

“Throughout the duration of this issue Google services were operating as expected and we believe the root cause of the issue was external to Google,” the company said.

“We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.”

According to media reports, G Suite applications like Gmail and Google Drive were not impacted.

Google described the issue as “Google Cloud IP addresses being erroneously advertised by internet service providers other than Google”.

YouTube, Google, google services
A Google logo is seen at the company’s headquarters in Mountain View, California, VOA

ThousandEyes named China Telecom, Nigerian-provider MainOne and Russian network operator TransTelekom behind this incident.

Also Read: Social Media Laws Should Be Tightened: Germany

“Potential hijack underway. ThousandEyes detected intermittent availability issues to Google services from some locations. Traffic to certain Google destinations appears to be routed through an ISP in Russia & black-holed at a China Telecom gateway router,” ThousandEyes tweeted.

Google told the Wall Street Journal that users’ data was not compromised, adding that “and that the company has no reason to believe that the incident was malicious”. (IANS)

STAY CONNECTED

19,120FansLike
362FollowersFollow
1,773FollowersFollow

Most Popular

With Current Climate Pledges, Global Emissions in 2030 Will Only Be 1% Lower

A United Nations Climate Change report has warned that with all current climate pledges, global emissions in 2030 will only be one per cent...

Does B-Town Link Women’s Beauty With Fair Skin? AI Analysis Reveals Truth!

For Bollywood, beautiful women have fair skin, according to an Artificial Intelligence (AI)-based computer analysis which reveals that conception of beauty has remained consistent...

Smartphones May Help To Detect Early-Warning Signs of Glaucoma

Smartphones, often blamed for eye strains and other problems, can also come to your aid as researchers have found that these devices could be...

Google To Test AI Technology For Boosting Maternal Health

Researchers from Google Research and IIT Madras have designed an AI technology that could provide an indication of women who are at risk of...

Journey of Jasprit Bumrah Towards Becoming a World-Class Pace Bowler From Scratch!

When Jasprit Bumrah started troubling young batsmen with pace generated by his quick arm action and short run-up at his school's cricket academy, a...

Are Good Bacteria Getting Viral Infections?

Researchers have developed a test to determine if bacteria are sick, similar to the one used to test humans for Covid-19. According to the...

Aerobic Exercise May Help Slow Memory Loss For Older Adults

Aerobic exercise may help slow memory loss for older adults living with Alzheimer's dementia, says new research. The findings indicate that a six-month aerobic...

Bacteria To Defeat Infections Afflicting People With Cystic Fibrosis

Researchers have discovered a slimy strategy used by bacteria to defeat antibiotics and other drugs used to combat infections afflicting people with cystic fibrosis. Cystic...

Recent Comments