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Google Investigating The Root Cause Of Its Malfunction

ThousandEyes detected intermittent availability issues to Google services from some locations.

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A Google logo is displayed at the entrance to the internet based company's offices in Toronto. VOA
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After several users complained that they were either unable to access Google services like YouTube on Tuesday, the tech giant confirmed the root cause of this was “external” and under investigation.

Internet research firm ThousandEyes, however, claimed that “traffic to certain Google destinations appears to be routed through an ISP in Russia and black-holed at a China Telecom gateway router”.

The disruption in Google services was limited to nearly an hour.

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The YouTube Music app is displayed on a mobile phone in Los Angeles. VOA

“Throughout the duration of this issue Google services were operating as expected and we believe the root cause of the issue was external to Google,” the company said.

“We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.”

According to media reports, G Suite applications like Gmail and Google Drive were not impacted.

Google described the issue as “Google Cloud IP addresses being erroneously advertised by internet service providers other than Google”.

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A Google logo is seen at the company’s headquarters in Mountain View, California, VOA

ThousandEyes named China Telecom, Nigerian-provider MainOne and Russian network operator TransTelekom behind this incident.

Also Read: Social Media Laws Should Be Tightened: Germany

“Potential hijack underway. ThousandEyes detected intermittent availability issues to Google services from some locations. Traffic to certain Google destinations appears to be routed through an ISP in Russia & black-holed at a China Telecom gateway router,” ThousandEyes tweeted.

Google told the Wall Street Journal that users’ data was not compromised, adding that “and that the company has no reason to believe that the incident was malicious”. (IANS)

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New AI Model by Google Can Help Detect Diabetic Retinopathy

For this purpose, it recently launched the "Google AI Impact Challenge"

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Google's new AI model to help detect diabetic retinopathy. Pixabay

Google has developed an Artificial Intelligence (AI) model that can detect diabetic retinopathy with a level of accuracy on par with human retinal specialists, the technology giant said.

Google is working on “rolling out this diabetic retinopathy initiative in clinics in India with Verily” — an Alphabet-owned company which works on life sciences research and development, Kent Walker, SVP of Global Affairs at Google, wrote in a blog post on Thursday.

More than 400 million people in the world have diabetes. A third of them have diabetic retinopathy — a complication that can cause permanent blindness.

“Using the new assistive technology, doctors and staff can screen more patients in less time, sparing people from blindness through a more timely diagnosis,” Walker said.

While the blindness can be prevented, diabetic retinopathy often goes undetected because people do not always get screenings.

“In major part, this is due to limited access to eye care specialists and staff capable of screening for the disease. This is a problem that AI can help us solve,” Walker said.

“Deploying this technology in underserved communities that don’t have enough eye specialists could be life-changing for many,” Walker added.

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Representational image. Pixabay

Google began work on the model in collaboration with eye specialists in India and the US a few years back. They developed an AI system to help doctors analyse images of the back of the eye for signs of diabetic retinopathy.

“The results were promising,” Walker noted, while adding “we should work to make the benefits of AI available to everyone”.

Google has for several years applied AI research and engineering to projects in Asia Pacific with positive societal impact, including stopping illegal fishing in Indonesia, forecasting floods in India, and conserving native bird species in New Zealand, the blog post read.

Also Read- U.S.A: Myanmar’s Military Campaign Against Rohingya Muslims a ‘Mass Genocide’

Besides healthcare, the tech giant also wants to support more Asia Pacific organisations in using AI to help society by engaging with governments, non-profit organisations, universities and businesses.

For this purpose, it recently launched the “Google AI Impact Challenge”.

“Selected organisations who apply to the challenge will receive support from Google’s AI experts and Google.org grant funding from a $25 million pool,” Walker said. (IANS)