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Google Now Says Controversial AI Caller Will Identify Itself to Humans

Google CEO Sundar Pichai introduced Duplex earlier this week in the company's annual developer's conference Google I/O and demonstrated how the AI system could book an appointment at a salon

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Google Pixel cameras to have external microphones support. Pixabay
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In a bid to deliver transparency in technology and stay ahead of ethical pitfalls, Google has said that its Artificial Intelligence (AI) calling system “Duplex” would now identify itself while making appointments.

Following the launch of the “Duplex” system, which lets AI mimic a human voice to make appointments and book tables, among other functions, a widespread outcry over the ethical dilemmas were raised by tech critics.

Google clarified to The Verge that the experimental system would have a “disclosure built-in” that means that whenever Duplex gets involved in some type of verbal communication with a human at the other end, it would identify that the human is talking to an AI.

“We understand and value the discussion around Google Duplex, as we have said from the beginning, transparency in the technology is important,” a Google spokesperson was quoted as saying.

Google.
Google. Pixabay

“We are designing this feature with disclosure built-in, and we will make sure the system is appropriately identified. What we showed at I/O was an early technology demo, and we look forward to incorporating feedback as we develop this into a product,” the spokesperson added.

Google CEO Sundar Pichai introduced Duplex earlier this week in the company’s annual developer’s conference Google I/O and demonstrated how the AI system could book an appointment at a salon and a table at a restaurant.

In the demo, the Google Assistant sounded like a human. It used Google DeepMind’s new WaveNet audio-generation technique and other advances in Natural Language Processing (NLP) to replicate human speech patterns.

Also Read: A Smarter Assistant to Offer 6 New Voices

However, tech critics raised questions on the morality of the technology saying it was developed without proper oversight or regulation.

According to tech critic Zeynep Tufekci, the demo was “horrifying” and the initial positive audience reaction at I/O was evidence that “Silicon Valley is ethically lost, rudderless and has not learned a thing”.

Google had originally said in a blog post written by engineers Yaniv Leviathan and Yossi Matias that “it’s important to us that users and businesses have a good experience with this service and transparency is a key part of that”. (IANS)

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Samsung to Develop AI-Enabled Multi-Device System

Samsung is now planning to expand its AI research centres to other technology and talent-rich areas

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Samsung planning to develop AI-powered multi-device system. Flickr

With Artificial Intelligence (AI) pushing the frontiers of communication technology, Samsung Electronics is planning to develop a multi-device platform — a variety of AI-enabled devices that communicate seamlessly with each other — to make experiences more personal and relevant.

The South Korean tech giant presented its future vision for AI while announcing this week a new AI centre in Montreal, Canada.

“By leveraging the power of AI in Samsung’s products and services, we must focus on creating new values, never seen nor experienced before,” said Seunghwan Cho, Executive Vice President of Samsung Research.

By providing multiple touchpoints where a user can interact with AI, Samsung said its multi-modal interaction platform (voice, vision, screen, touch) will make experiences more relevant and personal in the future.

“One key element that will move AI to being more widely adopted is multi-device systems — i.e., a variety of AI-enabled devices that communicate seamlessly with each other,” said Larry Heck, Head of AI Centres for Samsung Research America.

“Samsung is uniquely positioned to be a leader in this regard. It’s not just how each device uses AI, it’s how they use it together,” Heck said.

Samsung
The South Korean tech giant presented its future vision for AI while announcing this week a new AI centre in Montreal, Canada.

The newly opened AI centre in Montreal is Samsung’s seventh AI research facility to open this year making it the fourth in North America alone.

The global AI centres, which are also located in South Korea, Russia and Britain, support the company’s efforts in AI that include the development of Samsung’s virtual assistant, Bixby.

Gregory Dudek of the McGill University School of Computer Science and an expert in a wide range of AI technologies — from Machine Learning to human-robot interactions — will lead the Montreal AI Centre.

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“We are excited to open a new Samsung AI Centre in Montreal, which will conduct research in machine learning and robotics enabled multi-modal interactions,” Dudek said.

Samsung is now planning to expand its AI research centres to other technology and talent-rich areas.

Earlier this year, the company announced its plans to expand the number of advanced AI researchers to a total of about 1,000 globally by 2020. (IANS)