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Indira Gandhi International Airport bags the award for World’s Best Airport

The IGI airport's Terminal 3 - T3, an integrated terminal for International and Domestic which can handle 34 million passengers annually ahead of the Commonwealth Games

By NewsGram Staff Writer

Delhi’s Indira Gandhi International Airport (IGIA) was adjudged the world’s best airport for the year 2014. Airports Council International (ACI) presented the Airport Service Quality (ASQ) award to IGIA at a ceremony held on April 28 in Jordan.

As per the officials, the IGIA ranked first under the category of airports handling 25 to 40 million passengers per annum.

“We are honoured to represent an Indian airport at a highly acclaimed international forum as ACI. Our IGI Airport partners and employees have consistently delivered a memorable and distinct experience to our customers, enabling us to achieve the coveted world number one position,” said I. Prabhakara Rao, CEO of Delhi International Airport Pvt. Limited, which manages IGIA.

The Delhi airport scored 4.90 on a scale of 5 points measured by 300 members of the ACI under Airport Service Quality (ASQ) benchmark programme. IGI improved its ranking from second position for 2011, 2012 and 2013 to come out as a clear winner in 2014.

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