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New Snapchat update draws ire of over 6 lakh users

With the new changes, Snapchat Stories, which are videos and photos shared among users that vanish after one day, also now appear with individual Snaps and direct messages

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Earlier in April, Snapchat announced its "Lens Studio" software to allow users to create 2D and 3D Augmented Reality (AR)-based selfie lenses and unlock new filters created by other Snapchat users and artists. IANS

Snapchat’s latest redesign, which was released last week, has not gone down well with many users.

This is evident from the fact that an online petition calling for the removal of the new update has attracted more than 6 lakh signatures.

The “Remove the new Snapchat update” petition, which is hosted on Change.org, was authored by Australian user Nic Rumsey, the Guardian reported on Tuesday.

The popular photo-sharing app’s latest redesign focused on separating “media content” from that of “friends” among an array of other interface changes.

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With the new changes, Snapchat Stories, which are videos and photos shared among users that vanish after one day, also now appear with individual Snaps and direct messages.

"This petition aims to help convince Snap Inc to change the app back to the basics, before this new 2018 update," petition says. VOA
“This petition aims to help convince Snap Inc to change the app back to the basics, before this new 2018 update,” the petition says. VOA

“Many users have found that it has not made the app easier to use but has, in fact, made many features more difficult,” the petition reads.

“There is a general level of annoyance among users and many have decided to use a VPN app to go back to the old Snapchat, as that’s how annoying this new update has become.

“This petition aims to help convince Snap Inc to change the app back to the basics, before this new 2018 update,” it says.

But the pleas and complaints may fall on deaf ears as the app’s parent firm Snap Inc appears to have no plans to reconsider the original design as of now.

“Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in,” a Snap Inc spokeswoman was quoted as saying. (IANS)

Next Story

Photo-messaging App Snapchat Stops Losing its Users

While Snap lost users because of its reviled redesign, the company stressed it ultimately resulted in 30 per cent more people watching Snapchat-exclusive stories and shows, according to The Verge

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Snapchat is reportedly planning to launch more
Snapchat, IANS

Photo-messaging app Snapchat’s losses seem to have stabilised as the company did not add any user in the last quarter and did not lose any either.

Snap, the photo-sharing app’s parent company has said it added 186 million daily users in the final three months of 2018, unchanged from the prior quarter and ending a streak of two consecutive quarters of declining users, CNN Business reported late on Tuesday.

Earlier, Snapchat witnessed a fall in users in the wake of a controversial early 2018 redesign of the app that was intended to revive user growth but initially appeared to do the opposite.

Snapchat
Snapchat in a smartphone device.

Apart from the stable user base, Snap has also reportedly set a new record for quarterly revenue at $390 million, which brings its yearly total to more than $1.1 billion.

“In 2018, we focused on building a foundation to scale the business over the long-term by driving sustainable product innovation, scaling our advertising platform, and hiring the leadership team that will help us achieve our future goals. We ended the year with user engagement stabilising,” Evan Spiegel, Co-founder and CEO, Snap was quoted as saying in the report.

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While Snap lost users because of its reviled redesign, the company stressed it ultimately resulted in 30 per cent more people watching Snapchat-exclusive stories and shows, according to The Verge. (IANS)