Tuesday November 19, 2019
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Now book Uber cabs via Facebook Messenger

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New Delhi: Coming as a Christmas gift, Facebook has launched a new feature where people in the US can use Facebook Messenger to book a Uber cab and simultaneously alert their friends in a chat thread.

The new feature can be found by clicking on the car icon or finding “Transportation” in the “more” menu below where you write your messages on the social networking site, Tech Crunch reported on Thursday.

Either of those actions will open Uber’s “Request Ride” option where you can add your pick up location, destination and choose the car.

“We are just getting people used to the idea that you can message more than just people on Messenger,” Seth Rosenberg, Facebook product manager, was quoted as saying in a post.

Everyone who books a cab via Messenger “Transportation” would get a $20 Uber credit.

Earlier, WeChat, a messaging and calling app, allowed users to book cars in China.

Facebook, however, claims that their move was not inspired by WeChat.

“For us, we are more inspired by how we see our users using Messenger and we just saw the growing popularity of group chats and this is one of the best use cases of why Messenger’s so great,” Rosenberg added.

Meanwhile, Uber also plans to use Messenger as a test case for real-time customer service

“We will start testing live support through Messenger to find out if this is the best way to start using real-time support through this,” Rahul Bijor, Uber’s head of API and strategic partnerships, was quoted as saying.

The new feature would likely be available in the US by Christmas. (IANS), (image courtesy: Yahoo.com)

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Delhi Metro Partners Uber for Last-mile Connectivity: Report

Upon selecting the public transport feature, riders will be able to see the fastest and cheapest routes, real-time schedules, as well as departure time for public transportation, including Metro and buses and walking directions, to and from nearby Metro stations and bus stops

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Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

Hiring a cab from a Metro station in Delhi is set to become a lot more easier as ride hailing major Uber on Tuesday announced it has won a competitive bid to expand its operations across 210 Delhi Metro stations.

Under the partnership to improve first and last-mile connectivity for users, Delhi Metro Rail Corporation (DMRC) will provide Uber dedicated pick up and drop points.

Talking to reporters, DMRC Managing Director Mangu Singh said that a pilot is being run at about four stations and the facility will eventually be made available in 210 of 274 Metro stations.

“Research has shown that integrating on-demand services with public transport is beneficial for riders,” Singh said at an even which saw Uber launching its “public transport” service in Delhi, making it the ninth city globally and first in Asia to have such a feature.

“This new initiative integrating public transport with mobility operators like Uber will certainly boost first and last mile connectivity solutions for around six million passenger journeys performed in the system daily,” Singh said.

“DMRC has partnered with on-demand mobility operators like Uber to enhance their commuting experience with seamless last mile connectivity,” he said.

Uber app.

Uber said it launched the “public transport” journey planning feature for Uber riders across New Delhi to make travel easier with the information riders need to make the smartest possible journey choices.

“We want to be the operating system of your everyday life. We want to replace your car with your phone,” Uber CEO Dara Khosrowshahi told reporters here.

“India is core to Uber’s growth strategy for the next 5-10 years,” he added.

Riders will see “Public Transport” as an option alongside UberGo, Premier and Pool after opening the Uber app and entering a destination.

Also Read: Zomato Aims to Serve 20 Crore People in India

Upon selecting the public transport feature, riders will be able to see the fastest and cheapest routes, real-time schedules, as well as departure time for public transportation, including Metro and buses and walking directions, to and from nearby Metro stations and bus stops.

“By launching Public Transport, live transit information about the city’s heartline, the Delhi Metro and the DTC, will be available in the Uber app, thereby helping us fulfill some of the important responsibilities that come with being a good partner to this great global city,” said Pradeep Parameswaran, President, Uber India and South Asia. (IANS)