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Online cab-hailing firm Uber now at 20 Indian Airports, to make Travel a better experience

Visitors from over 70 countries have used Uber in India while Indian travellers are using their Uber app most frequently in the US

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App-based Cab Uber. Wikimedia

New Delhi, December 23, 2016: Online cab-hailing firm Uber on Friday announced that it will focus on improving the airport travel experience for both riders and driver partners in India.

“Uber is now available at all of the top 20 airports in India and at more than 200 airports globally, with presence at almost all major US and European airports,” said Amit Jain, President, Uber, India and South Asia in a statement.

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“Visitors from over 70 countries have used Uber in India while Indian travellers are using their Uber app most frequently in the US, followed by United Kingdom, Singapore, United Arab Emirates and Malaysia,” Jain added.

As part of its “UberSHAAN” initiative, Uber last week urged ex-servicemen in India to avail entrepreneurship opportunities with the company as driver partners.

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Uber has partnered with Ministry of Defence to facilitate interested personnel join the Uber platform as driver entrepreneurs.

“UBERSHAAN programme is all about empowering these individuals to support their families and provide an opportunity for people to get to know India’s veterans better,” Uber founder and CEO Travis Kalanick told reporters during his Delhi visit.

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This year, the company launched Uber in two new cities — Lucknow and Ludhiana — and expanded “uberPOOL” to four new cities — Mumbai, Kolkata, Hyderabad and Chennai. (IANS)

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Uber Incorporates Several Changes to its App for Drivers to Improve their Experience

Earlier in May, ride-hailing drivers in cities across the US went on strike to protest unfair pay, poor working conditions and lack of transparency from Uber

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Uber, bengaluru
Photo shows an exterior view of the headquarters of Uber in San Francisco. (VOA)

Amid rising tensions over workers rights, global ride-hailing major Uber has incorporated several changes to its app for drivers to improve the experience for both newer as well as seasoned drivers.

Uber is testing out several new features for drivers, including a scrolling feed of promotions and gamified ‘quests’ that would be viewable before drivers sign in to start driving, The Verge reported on Thursday.

For newer drivers, there would be a ‘simulated trip’ to walk them through the virtual steps of their first ride before they commit to actually picking up passengers.

The update on Uber’s app comes at a time when ride-hailing drivers are supporting legislation in California that would reclassify them as employees rather than contractors.

The app would also give notifications to drivers for longer than average trips.

Uber app.

When drivers need to cancel a trip, the app would allow them to specify the reasons why – while a new feature would automatically accept the next trip to help the drivers earn the ‘consecutive trip’ bonus paid out by Uber, the report said.

Critics have dismissed these ‘gamified’ features as psychological tricks meant to keep drivers on the road longer.

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However, Uber argues that these features are popular with drivers because they often put more money in their pockets.

Earlier in May, ride-hailing drivers in cities across the US went on strike to protest unfair pay, poor working conditions and lack of transparency from Uber. (IANS)