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States turn a blind eye to citizen grievances, raises question marks over Modi’s governance plan

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By NewsGram Staff Writer

Prime Minister Narendra Modi’s good governance program might face some trouble. More than 1.2 lakh complaints lodged by citizens on an online portal, have been neglected by the states, especially those run by the opposition. The Central government has reminded the states that almost 90, 000 complaints have been pending for over a year.

The NDA government had carried forward UPA’s initiative to let people register their complaints online through Centralised Public Grievance Redress and Monitoring System (CPGRAMS). This program was launched by the UPA government in the year 2007, which was later expanded to the states in 2010.

The central government is afraid that this negligence on the part of the states will reflect its own performance in a bad light.

As reported by The Economic Express, Alok Rawat, secretary in the Department of Administrative Reforms and Public Grievances (DARPG) says, “Sushasan or good governance is a cornerstone of an effective administration. An effective grievance redressal system mechanism is a critical part thereof. One of the biggest concerns of the Government of India is how to make the public service delivery system more citizen centric.”

The Economic Times reports, “Nearly one-fifth of the 1.74 lakh citizen grievances received on CPGRAMS pertains to states, and remains pending. Of these 1,11,946 have been pending with various states for over two months, the deadline fixed by UPA to dispose of citizen grievances, while 89,952 complaints have been pending for over a year, roughly the time since the Modi government assumed charge”.

The report shows that states such as Uttar Pradesh, West Bengal and Haryana have a disposal percentage of just 2 per cent apiece while Karnataka and Assam have notched up a grievance disposal record of just 4 per cent and 5 per cent respectively. Bihar had a disposal rate of 27 per cent while BJP-ruled Madhya Pradesh disposed off 24 per cent of the complaints pertaining to it.

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Prime Minister Narendra Modi Stern On Intensifying India-Korea Economic Relations

India features among the top 10 trade partners of South Korea and is the sixth largest export destination for S Korean goods with the trade volume reaching $21.5 billion in 2018. 

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Noting that this was his third interaction with the Korean business leaders in 12 months, Modi said: "Negotiations to upgrade the comprehensive economic partnership agreement (CEPA) have been fast-tracked to achieve the bilateral trade target of $50 billion." Pixabay

Making a call to intensify the India-Korea economic relations, Prime Minister Narendra Modi here on Thursday urged more Korean businesses to turn their attention towards India.

“I wish to see more and more Korean businesses turning their attention to India,” Modi said.

Addressing the India-Korea Business Symposium, Modi who is on a two-day official visit to South Korea, said India has become one of the most open countries for foreign direct investment (FDI), recording $250 billion inflow in the past four years.

India
Highlighting the sound fundamentals and that the Indian economy is on its way to become a $5 trillion economy soon, Modi said no other large economy in the world has grown at 7 per cent year after year.
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Noting that this was his third interaction with the Korean business leaders in 12 months, Modi said: “Negotiations to upgrade the comprehensive economic partnership agreement (CEPA) have been fast-tracked to achieve the bilateral trade target of $50 billion.”

India features among the top 10 trade partners of South Korea and is the sixth largest export destination for S Korean goods with the trade volume reaching $21.5 billion in 2018.

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Trade Groups Claim, American’s Detention Is A Potential Moment For Russia. Pixabay

“Not just trade, in terms of investment also we are seeing a positive turn. Korean investments into India have reached a cumulative figure of almost $6 billion,” the Prime Minister said.

Noting that the South Korean National IT Industry Promotion Agency (NIPA) has opened its India office in Bengaluru to facilitate Korean startups in India, the Prime Minister said both the countries have decided to set up a future strategy group (FSG) and a centre for research and innovation cooperation.
Also Read: Trade Groups Claim, American’s Detention Is A Potential Moment For Russia
Highlighting the sound fundamentals and that the Indian economy is on its way to become a $5 trillion economy soon, Modi said no other large economy in the world has grown at 7 per cent year after year.

India, he said, has jumped to the 77th spot on the World Bank’s “ease of doing business” rankings on the back of reforms and is determined to break into the top 50 next year. (IANS)