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States turn a blind eye to citizen grievances, raises question marks over Modi’s governance plan

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By NewsGram Staff Writer

Prime Minister Narendra Modi’s good governance program might face some trouble. More than 1.2 lakh complaints lodged by citizens on an online portal, have been neglected by the states, especially those run by the opposition. The Central government has reminded the states that almost 90, 000 complaints have been pending for over a year.

The NDA government had carried forward UPA’s initiative to let people register their complaints online through Centralised Public Grievance Redress and Monitoring System (CPGRAMS). This program was launched by the UPA government in the year 2007, which was later expanded to the states in 2010.

The central government is afraid that this negligence on the part of the states will reflect its own performance in a bad light.

As reported by The Economic Express, Alok Rawat, secretary in the Department of Administrative Reforms and Public Grievances (DARPG) says, “Sushasan or good governance is a cornerstone of an effective administration. An effective grievance redressal system mechanism is a critical part thereof. One of the biggest concerns of the Government of India is how to make the public service delivery system more citizen centric.”

The Economic Times reports, “Nearly one-fifth of the 1.74 lakh citizen grievances received on CPGRAMS pertains to states, and remains pending. Of these 1,11,946 have been pending with various states for over two months, the deadline fixed by UPA to dispose of citizen grievances, while 89,952 complaints have been pending for over a year, roughly the time since the Modi government assumed charge”.

The report shows that states such as Uttar Pradesh, West Bengal and Haryana have a disposal percentage of just 2 per cent apiece while Karnataka and Assam have notched up a grievance disposal record of just 4 per cent and 5 per cent respectively. Bihar had a disposal rate of 27 per cent while BJP-ruled Madhya Pradesh disposed off 24 per cent of the complaints pertaining to it.

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PM Modi Advises Scientists To Use Science to Improve Lives

PM Narendra Modi tells Scientists to use science to improve the lives of citizens

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Modi advises Scientists
Prime Minister Modi tells scientists that science and technology should be used to bettering the lives of citizens. Wikimedia Commons

Prime Minister Narendra Modi on Tuesday called upon scientists to take up challenges in their research for bettering the daily lives of common citizens, especially farmers, help in reaching clean drinking water, solar power to the people, and solving problems such as pollution.

Highlighting the importance of ‘science for society’, Modi said when all “scientists, all citizens, will move forward with this understanding, both the country and mankind will be benefited”.

“To know the connection between science and society, we have to give answers to some questions. Everybody knows the pollution problem due to increased use of plastic. Can our scientists take up the challenge to come up with saleable and cost effective material which can take the place of plastic?” the Prime Minister asked while inaugurating the India International Science Festival through video conferencing from Delhi.

Indian PM Narendra Modi
PM Narendra Modi highlights the importance of ‘Science for Society’. Wikimedia Commons

Modi exhorted scientists assembled from India and abroad for the mega event whether they can take up the challenge to find a better way to store energy or electricity.

“Can we get a solution so that the use of solar power can go up, can we come up with an innovation related to battery and other infrastructure to reach electric mobility to the common man?

“Have we thought of doing something in our lab which can improve the lives of crores of people? Can we find a solution to local drinking water problems and reach clean drinking water to the people?” he asked.

Also Read-Vietnam and Australia to Start Collaborating on Science Initiatives

Modi also urged scientists to ponder over whether they can invent something which would cut down healthcare cost, and benefit peasants by increasing their income.

“We have to think how use of science can help in easing the lives of the people,” he said. (IANS)