Wednesday January 17, 2018
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States turn a blind eye to citizen grievances, raises question marks over Modi’s governance plan

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By NewsGram Staff Writer

Prime Minister Narendra Modi’s good governance program might face some trouble. More than 1.2 lakh complaints lodged by citizens on an online portal, have been neglected by the states, especially those run by the opposition. The Central government has reminded the states that almost 90, 000 complaints have been pending for over a year.

The NDA government had carried forward UPA’s initiative to let people register their complaints online through Centralised Public Grievance Redress and Monitoring System (CPGRAMS). This program was launched by the UPA government in the year 2007, which was later expanded to the states in 2010.

The central government is afraid that this negligence on the part of the states will reflect its own performance in a bad light.

As reported by The Economic Express, Alok Rawat, secretary in the Department of Administrative Reforms and Public Grievances (DARPG) says, “Sushasan or good governance is a cornerstone of an effective administration. An effective grievance redressal system mechanism is a critical part thereof. One of the biggest concerns of the Government of India is how to make the public service delivery system more citizen centric.”

The Economic Times reports, “Nearly one-fifth of the 1.74 lakh citizen grievances received on CPGRAMS pertains to states, and remains pending. Of these 1,11,946 have been pending with various states for over two months, the deadline fixed by UPA to dispose of citizen grievances, while 89,952 complaints have been pending for over a year, roughly the time since the Modi government assumed charge”.

The report shows that states such as Uttar Pradesh, West Bengal and Haryana have a disposal percentage of just 2 per cent apiece while Karnataka and Assam have notched up a grievance disposal record of just 4 per cent and 5 per cent respectively. Bihar had a disposal rate of 27 per cent while BJP-ruled Madhya Pradesh disposed off 24 per cent of the complaints pertaining to it.

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An insight into the biggest political parties of India

The next state polls of 2018 will be an acid test for Rahul Gandhi to prove his mettle as a leader

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The recent clash of BJP and Congress have re-balanced the political scenario of India. Wikimedia Commons
The recent clash of BJP and Congress have re-balanced the political scenario of India. Wikimedia Commons

NEW DELHI: Indian being a political democratic country, houses a lot of political parties. Since independence, many new parties have emerged to take up the fight for various sections of the society. One of the examples of such a party is AAP (Aam Admi Party). AAP came up with strong political ethics to root out issues faced by a commons man but now the very existence of this party is in question due to poor performance and incompetence of some of its top leaders. But the most prominent of all of the political parties in India are BJP (Bharatiya Janta Party) and the Indian National Congress.

BJP encouraged the construction of the temple of God Rama at the site of the Babri Masjid. Wikimedia Commons
BJP encouraged the construction of the temple of God Rama at the site of the Babri Masjid. Wikimedia Commons

In 1980, BJP surfaced from a former party known as Bharatiya Jana Sangh which was founded by Syama Prasad Mookerjee. BJP’s agenda during the 1980s focused on the ‘Ram Janambhoomi movement’. The party encouraged the construction of the temple of God Rama at the site of the Babri Masjid. This issue gave the Hindu colour denomination to BJP and in 1996; it emerged as the largest party in the parliament. After being kept away from the power for long, Narendra Modi led the BJP to unprecedented heights in the last elections and the competition was put up by him was unmatchable.

On the other hand, Congress is a more matured political party of India. It got established in the year 1885. After the independence, Pt. Jawaharlal Nehru became the leader of free India. Nehru was the front face of the political governance in India but after his assassination, his daughter Indira Gandhi took the charge and became the prime minister in 1966. Unfortunately, Indira Gandhi also got assassinated and her son, Rajiv Gandhi took up the reigns of the party. In the sequence of assassination, Rajiv Gandhi was the next target. Sonia Gandhi came to power in 1998 and she led the party from the front in 2004 elections. This resulted in the political rule of Congress under Manmohan Singh.

After the independence, Congress head Pt. Jawaharlal Nehru became the leader of free India. Wikimedia Commons
After the independence, Congress head Pt. Jawaharlal Nehru became the leader of free India. Wikimedia Commons

The recent Assembly election of Gujarat was a real eye-opener for many, as the people’s right to vote was seen quite considerably y exercised. The Congress resistance in the very own fortress of Narendra Modi was a heavy blow to the Modi wave that swept the country. Although, BJP had the last laugh in the election results but the close fight Syama Prasad Mookerjee from the Congress side was appreciable. The new trend seems to be rebalancing the political scenario in India. The tussle between the BJP and Congress will definitely go down in the history of Indian politics.

Nowadays, Twitter is another playground for political parties. The rule of social media platforms has pushed Indian leaders to communicate in the same manner. It’s vividly seen that people take up to twitter to express their views and differences. Rahul Gandhi vetted his displeasure over the performance of BJP in the latest series of attacks by Rahul against Prime Minister Modi.

Last month only, Rahul Gandhi was crowned as the party head. Therefore, the state polls of 2018 will be an acid test for Rahul to prove his mettle as a leader. It will be interesting to see the new strategies that will be deployed by Congress to take an edge over their arch rivals, BJP.