Thursday, May 6, 2021
Home India States turn a blind eye to citizen grievances, raises question marks over...

States turn a blind eye to citizen grievances, raises question marks over Modi’s governance plan

217714-narendra-modinewest

By NewsGram Staff Writer

Prime Minister Narendra Modi’s good governance program might face some trouble. More than 1.2 lakh complaints lodged by citizens on an online portal, have been neglected by the states, especially those run by the opposition. The Central government has reminded the states that almost 90, 000 complaints have been pending for over a year.

The NDA government had carried forward UPA’s initiative to let people register their complaints online through Centralised Public Grievance Redress and Monitoring System (CPGRAMS). This program was launched by the UPA government in the year 2007, which was later expanded to the states in 2010.

The central government is afraid that this negligence on the part of the states will reflect its own performance in a bad light.

As reported by The Economic Express, Alok Rawat, secretary in the Department of Administrative Reforms and Public Grievances (DARPG) says, “Sushasan or good governance is a cornerstone of an effective administration. An effective grievance redressal system mechanism is a critical part thereof. One of the biggest concerns of the Government of India is how to make the public service delivery system more citizen centric.”

The Economic Times reports, “Nearly one-fifth of the 1.74 lakh citizen grievances received on CPGRAMS pertains to states, and remains pending. Of these 1,11,946 have been pending with various states for over two months, the deadline fixed by UPA to dispose of citizen grievances, while 89,952 complaints have been pending for over a year, roughly the time since the Modi government assumed charge”.

The report shows that states such as Uttar Pradesh, West Bengal and Haryana have a disposal percentage of just 2 per cent apiece while Karnataka and Assam have notched up a grievance disposal record of just 4 per cent and 5 per cent respectively. Bihar had a disposal rate of 27 per cent while BJP-ruled Madhya Pradesh disposed off 24 per cent of the complaints pertaining to it.

STAY CONNECTED

19,510FansLike
362FollowersFollow
1,773FollowersFollow

Most Popular

Russian Scientists Establish Buddhist Meditative State ‘thukdam’

In first scientific evidence, Russian scientists have demonstrated that the body of a person in the rare spiritual meditative state of 'thukdam' is in...

Tourists Queue Up 60 Years After The First American In Space

Sixty years after Alan Shepard became the first American in space, everyday people are on the verge of following in his cosmic footsteps. Jeff Bezos'...

Are Europe’s Climate-Action Targets Achievable?

By- Jamie Dettmer How politically realistic are the climate action goals that European governments are setting in lockstep with the United States? Some analysts are warning...

Gold Diggers: ‘It’s About Gold’, Says Author Sanjena Sathian

It began as a tale of a mother and a daughter, two Indian Americans who are gold thieves, but expanded into a magical realist...

Twitter Introduced New Prompts To Combat Bullying

Twitter has rolled out improved prompts on iOS and Android that will encourage users to pause and reconsider a potentially harmful or offensive reply...

UN Agencies: Food Insecurity Has Reached A Five-Year High Globally

Global conflicts, economic crises, and extreme weather conditions have pushed the number of people who faced acute food insecurity to 155 million in 2020,...

Historical, Mythological Tales Hit Small Screen

Last year during Covid lockdown, Doordarshan struck gold re-telecasting "Ramayan", Ramanand Sagar's hit mythological series of the eighties. This year, as India has come...

‘Aerosols’ Generated During High-Intensity Exercise, Aids In COVID Spread

High-intensity exercise produces more respiratory aerosols that can be harmful and aid in the transmission of Covid-19, and using a high-efficiency particulate air (HEPA)...

Recent Comments