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uberASSIST: Specialised service for disabled and elderly

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source: techinasia.com

New Delhi: Uber, the app-based taxi service, introduced ‘uberASSIST’, which will provide specialised service for the disabled and the elderly. The service is the first such move in the capital and will become operational from Thursday, December 3, the International Day of Persons with Disabilities.

“Already present in other markets worldwide, Delhi will be the first city in India where Uber is rolling out this service,” said an Uber spokesman to the Times of India.

The driver partners who would be a part of this service will be trained to assist differently-abled or elderly passengers in getting on or off the cab. The drivers will also learn how to store and fold their wheelchairs, walkers, and scooters for transport. Moreover, safety requirements and other necessary bits of knowledge will be imparted to them.

“This will involve visible and invisible disability awareness and communication tips to provide an excellent experience to riders,” added spokesperson Gagan Bhatia.

Uber has come into a partnership with iCare Life to provide its “top” drivers with this specialized training, which will inform drivers how to effectively cooperate with such passengers. They will learn how to ask the right questions and do the right things, so that the passengers have an enjoyable journey.

To access the service, it needs to unlocked first through the Uber mobile app, by typing and entering the code ‘ASSISTDEL’ in the promotions tab. “Select the ‘uberASSIST’ option above the slider, set your location and get your ride,” said the Uber official.

“I use wheelchair and I have experienced the challenges persons with disabilities face in intra-city travel, as cars aren’t accessible and drivers insensitive to our needs,” said Nipun Malhotra of Nipman Foundation, an organization working for the differently-abled.

This Uber service would “soon” be available in other Indian cities.

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Uber and Breakthrough Join Hands to Help End Gender-Based Violence

Uber, Breakthrough launch campaign over gender violence

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Uber has announced a partnership with Breakthrough, a non-profit organisation to help end gender-based violence across the country. Pixabay

Ride-hailing major Uber has announced a partnership with Breakthrough, a non-profit organisation to help end gender-based violence across the country.

As part of the collaboration, Breakthrough– which works to reduce violence against women and girls in India, has launched a campaign –#IgnoreNoMore, which encourages bystander intervention and supports collective action to end gender-based violence in public spaces.

The campaign seeks to encourage bystander intervention and collective action to end gender-based violence in public spaces.

“#IgnoreNoMore is designed to drive awareness, inspire action and encourage more Indians to say “no more” to gender-based violence and bystander apathy,” said Sohini Bhattacharya, President and CEO, Breakthrough.

“The campaign will push people to understand their own role as changemakers for building safer public spaces. We are pleased that Uber is committed to becoming an industry leader on this issue,” Bhattacharya added.

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Uber has also brought its global “Driving Change” campaign to India. Wikimedia Commons

Crimes against women and girls, especially in public spaces, have seen a steady rise in recent years, the NGO said. The #IgnoreNoMore campaign aims to raise awareness on how bystanders can become agents of change rather than just spectators.

The approach will empower bystanders to recognise unhealthy and problematic behaviour and intervene before abuse or assault takes place. The Uber has also brought its global “Driving Change” campaign to India.

“Sexual assault and gender-based violence don’t belong anywhere in our communities. Helping keep people safe is a huge responsibility and one we do not take lightly,” said Pavan Vaish, Head of Central Operations, India, Uber.

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“We’re committing major funding for awareness and prevention programmes with members of courageous, thought-leading organizations like Breakthrough and we will continue to seek advice from them on how we can do more to prevent violence and to help keep women safe,” Vaish added. (IANS)