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WhatsApp Wrote To IT Ministry That It Is Horrified By Acts Of Violence

According to media reports, over 30 people have been killed in the past one year

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WhatsApp
WhatsApp on a smartphone device.

Taking cognisance of the Indian government’s concerns over the misuse of its platform for repeated circulation of provocative content, Facebook-owned WhatsApp on Wednesday wrote to the IT Ministry, saying the company is horrified by terrible acts of violence.

The IT Ministry on Tuesday asked WhatsApp to take immediate action and ensure that the platform is not used for such malafide activities over the growing instances of lynching of innocent people owing to large number of irresponsible messages filled with rumours and provocation circulated on the mobile messaging platform.

“Thank you for your letter dated July 2. Like the Government of India, we’re horrified by these terrible acts of violence and wanted to respond quickly to the very important issues you have raised. We believe this is a challenge that requires government, civil society and technology companies to work together,” WhatsApp said in the reply to the Ministry of Electronics and Information Technology (MeitY).

WhatsApp, which has over 200 million monthly active users in India, listed several measures it is taking or has already put in action to control the spread of misinformation and abuse on its platform.

“We have been testing a new label in India that highlights when a message has been forwarded versus composed by the sender.

“This could serve as an important signal for recipients to think twice before forwarding messages because it lets a user know if content they received was written by the person they know or a potential rumor from someone else. We plan to launch this new feature soon,” the company informed.

According to media reports, over 30 people have been killed in the past one year by lynch mobs after rumours of child lifting triggered via messages on WhatsApp.

In Mid-May, said WhatsApp, it added new protections to prevent people from adding others back into groups which they had left — a form of misuse they thought it is important to correct.

WhatsApp Logo
WhatsApp Logo. Image source: Pixabay

“Last week, we launched a new setting that enables administrators to decide who gets to send messages within individual groups. This will help reduce the spread of unwanted messages into important group conversations – as well as the forwarding of hoaxes and other content,” the popular messaging platform noted.

WhatsApp has also announced a new project to work with leading academic experts in India to learn more about the spread of misinformation.

“The fact-checking organisation Boom Live is available on WhatsApp and has published some reports on the source of the rumours that have contributed to the recent violence,” the company said.

While WhatsApp messages can be highly viral, the way people use the app is by nature still very private.

“Many people (nearly 25 per cent in India) are not in a group; the majority of groups continue to be small (less than 10 people); and nine in 10 messages are still sent from just one person to another,” WhatsApp informed.

The company also asked to Indian government to talk further about the actions it is taking and its plans going forward.

“With the right action we can help improve everyone’s safety by ensuring communities are better equipped to deal with malicious hoaxes and false information — while still enabling people to communicate reliably and privately across India,” it noted.

Also read: WhatsApp Copies Telegram to Add One-way ‘Broadcast’ Mode to Group Chats

WhatsApp also announced to soon start an engagement programme with the law enforcement officials across the country so “they are familiar with our approach and how we can be helpful”. (IANS)

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WhatsApp Testing Official Emojis for Status Doodling

Lately, WhatsApp has been testing and introducing a plethora of new features on the beta as well as public versions of the app

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WhatsApp has made a series of changes, including labeling forwarded messages to inform users when they have received something not from their immediate contacts. Pixabay

To further customise its app features, Facebook-owned instant messaging app WhatsApp is testing its official emojis on the doodle-maker option available for its Status Stories.

The decision to remove the current old-school emojis available in the doodle-maker comes after WhatsApp enabled Doodle user interface (UI) improvements in its 2.19.106 beta, WABetaInfo reported on Friday.

Lately, WhatsApp has been testing and introducing a plethora of new features on the beta as well as public versions of the app.

whatsapp business app
FILE – The WhatsApp app logo is seen on a smartphone in this picture illustration. VOA

Recently it added the capability to allow users to choose a total of 30 audio files to send at once. Previously users could only share one audio file at a time.

Also Read- Facebook Still Hosting NZ Shooting Footage: Report

The app is already working on the much-awaited iPad support that is being tested with features including Touch ID support, split-screen and landscape mode.

In addition, to minimise the spread of fake news on its platform, WhatsApp is testing the “Forwarding Info” and “Frequently Forwarded Message” feature that would let its over 1.5 billion users know how many times a message has been forwarded, which could raise questions on its authenticity. (IANS)