Wednesday March 21, 2018

WHO certifies India as Yaws, Maternal and Neonatal Tetanus free

A few decades back India witnessed 1-2 lakh neonatal tetanus cases annually, which have been now reduced to one per 1,000 live births

A community health worker prepares a vaccine. Image source: Wikimedia Commons
  • WHO declares India as Yaws free, a chronic disfiguring and debilitating childhood infectious disease
  • The disease occurs mainly in poor communities in warm, humid, tropical areas of Africa, Asia, and Latin America
  • About three-quarters of people affected are children under 15 years of age

Sept 10, 2016: Yaws is a chronic disfiguring and debilitating childhood infectious disease which spreads through the direct contact with the skin of an infected person but now India has the distinction of being the first country to be officially acknowledged as yaws free. A few decades back India witnessed 1-2 lakh neonatal tetanus cases annually, which have been now reduced to one per 1,000 live births.

Neonatal tetanus is a form of generalized tetanus that occurs in newborn. It usually occurs through infection of the unhealed umbilical stump, particularly when the stump is cut with a non-sterile instrument. Neonatal tetanus mostly occurred in developing countries, particularly those with the least developed health infrastructure.

This disease primarily affects tribal population living in remote hilly areas having difficult terrain. It is responsible not only for misery among the affected people but also contributes significantly to the economic strain of the already impoverished segments of our society.

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The disease begins with a round hard swelling of the skin, 2 to 5 centimeters in diameter. The center may break open and form an ulcer. The initial skin lesion typically heals after 3 to 6 months. After weeks to years, joints and bones may become painful, fatigue may develop and new skin lesions may appear. The skin of the palms of the hands and the soles of the feet may become thick and break open. After five years or more large areas of skin may die leaving scars.

In India, literature on yaws is rather scarce. Reports suggest, that yaws to be non-existent in India till 1887 and the first cases were first noticed among tea plantation laborers in Assam. From Assam, yaws later got spread to the states of Orissa, Chhattisgarh, Madhya Pradesh and other areas.

The disease was reported from the communities living in hilly and forested areas in the tribal inhabited districts in states of Chhattisgarh, Orissa, Andhra Pradesh and Maharashtra. Madhya Pradesh, Tamilnadu, Assam, Jharkhand, Uttar Pradesh and Gujarat are other states.

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In the 1950s,a mass campaign launched with assistance from WHO and UNICEF resulted in marked reduction of yaws cases in India and disease prevalence was brought down from 14.0 per cent to below 0.1 per cent in many areas. Following this dramatic decline in disease transmission, active anti-yaws activities were abandoned in the majority of the States. In 1977, yaws resurgence occurred in Madhya Pradesh.

In 1981, the National Institute of Communicable Diseases (NICD), Delhi undertook a rapid survey to assess the situation; data indicated that transmission of yaws continued to occur in some areas of the country. In addition, a new focus was suspected in Dang district of Gujarat. In 1985, NICD collected information using mailed questionnaire method from various districts of five states (Andhra Pradesh, Madhya Pradesh, Orissa, Maharashtra and Tamil Nadu).

The data suggested that problem of yaws continued to linger on in India albeit at a low level. In 1995, NICD prepared a project document on Yaws Eradication Programme in India, which was approved by Government of India for initiating the programme in Koraput district (undivided) of Orissa and was then expanded to cover all the yaws-endemic states of the country. The disease was finally declared as eliminated on 19th Sept 2006.

Both yaws and maternal and neonatal tetanus eliminations were achieved using the existing health system and health workforce. Sustained political commitment and clear policies, unified strategies, close supervision and monitoring the frontline workers; and invaluable support of partners, particularly for Maternal and neonatal Tetanus- were the key factors that have helped to achieve the target.

Poonam Khetrapal Singh, regional director of WHO South-East Asia Regional Office said, India has achieved this milestone because of education and early treatment of vulnerable population. The achievements will not only improve the health of marginalized communities but will also enhance their socio-economic status and contribute to India’s wider development.

– prepared by Aakash Mandyal of NewsGram with inputs from various sources.

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Reasons Why India Has Become a Call Center Hub

Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors

India is one of the largest call centre hubs in the world. Pixabay
India is one of the largest call centre hubs in the world. Pixabay
  • India has become a call center hub
  • In past few years, the industry has seen a drastic growth
  • There are several reasons which are making this industry flourish in India at such a fast pace

For over a decade, the call center industry in India has reached at least US$710 million in revenue. Experts are expecting the industry to grow considerably in the coming years on account of a steady influx of foreign investors.

At present, there are a lot of call centers in India and nearly every multinational company has outsourced their customer service to the country. Call centers, after all, can help in terms providing better customer outreach and flexibility according to More so, it has become essential for companies to set up call centers in India as a means to lessen costs and, more importantly, achieve better growth.

UP Investor Summit saw the launch of app e-Saathi.
This upsurge in the industry is providing many people with jobs. Pixabay

Indeed, it’s not so hard to think about the reasons why India has been preferred as a call center hub by a lot of foreign corporations. For a fact, these reasons are too obvious to begin with.

Government support

Ever since it lifted obstacles that have gotten in the way, the Indian government was able to prioritize the growth of the call center industry as an important economic driver, and it has continued to do so today. With such a strong backing from policymakers, the business process outsourcing environment in the country continues to prosper.

 A competitive workforce

The first thing that’s on this list is the Indian workforce itself. A lot of companies are looking towards India not because it’s cheaper to set up a CRM arm there. It’s the Indian employees themselves that encourage companies to invest. What with a great wealth of skilled and professional workers, India is a powerhouse when it comes right down to supplying qualified individuals to the job of engaging clients from overseas.

Also Read: 7 Pro SEO Tips for Small Businesses

From text to graphics, this software does it all. Pixabay
A competitive workforce is another reason for the upsurge of call centre industry in India. Pixabay

English proficiencies

But aside from the abilities of Indian workers along the lines of customer service, it is their capacity to speak English is what drives companies from Canada and the United States to expand their operations across the subcontinent. Language, after all, is an important factor of effective CRM, and with an Indian workforce, companies can get a competitive edge.

 An effective training environment

One reason why Indian call center workers are valuable is that they are constantly trained. Nothing else can provide better results than a worker who has just updating his skills through re-training. For foreign investors, this has been one of the most notable reasons  they prefer to establish a foothold in India.

Investments in IT

Apart from being a call center hub, India has also been regarded as one of the world’s most important tech hubs, standing side by side with Silicon Valley. Recent forays into the IT industry has introduced several innovations that have also impacted other industries as well. Call centers are not exempted from these disruptions since they are currently reaping the benefits of updated technologies and infrastructure.

Also Read: ‘WhatsApp Business’ Now Available On Android In India

Cloud networking is also a great way of lessening the work burden. Pizabay
Investment in IT and Infrastructure is increasing the number of call centers in India. Pixabay

There are still a lot of reasons that can very well define the successes of the Indian call center industry. What’s important is that the industry enjoys a large share of the global call center pie, providing employment and driving growth for the years to come.