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YouTube CEO Addresses LGBTQ Creators’ Monetisation Concerns

In March, Google dropped in terms of rank from the LGBT equality index

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FILE - Signage is seen inside the YouTube Space LA offices in Los Angeles, California, Oct. 21, 2015. VOA

Addressing the concerns of YouTube’s LGBTQ community members, CEO Susan Wojcicki has denied claims that the video-sharing platform demonetises content from the community members because they fall under queer categories.

Demonetisation and poor recommendation of LGBTQ content are two areas that Wojcicki spoke about in an interview with vlogger Alfie Deyes, The Verge reported on Monday.

Questions about the treatment of LGBTQ creators’ videos on the platform have been around for years.

However, Wojcicki mentioned that YouTube does not “automatically demonetise LGBTQ content”.

“We work incredibly hard to make sure that our machines are fair when they learn something – because a lot of our decisions are made algorithmically. There shouldn’t be (any automatic demonetisation),” the report quoted the YouTube CEO as saying.

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FILE – Silhouettes are seen in front of a Youtube logo, in this picture illustration taken in Zenica, Oct. 29, 2014. VOA

Both YouTube and its parent company Google have lately been facing flak for not being “supportive” enough towards the LGBTQ community members.

In June 2018, trans creator Chase Ross accused YouTube of age-gating and demonetising his videos because he used the term “transgender” in his titles.

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Earlier this year, Vox host Carlos Maza called out YouTube for allowing conservative pundit Steven Crowder to remain on YouTube after Crowder made repeated homophobic remarks.

In March, Google dropped in terms of rank from the LGBT equality index. (IANS)

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Content Moderators on Facebook and YouTube Asked to Sign PTSD Forms

Content moderators at Facebook and YouTube in Europe and in the US have been asked to sign PTSD forms

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Content moderators at Facebook and YouTube in Europe and in the US have been asked to sign forms detailing that the job may cause post-traumatic stress disorder. Pixabay

Content moderators at Facebook and YouTube in Europe and in the US have been asked to sign forms detailing that the job may cause post-traumatic stress disorder (PTSD).

According to The Financial Times and The Verge, global professional services firm Accenture which provides content moderators for big tech firms have asked them to sign a form, explicitly acknowledging that their job could cause post-traumatic stress disorder.

Accenture runs at least three content moderation sites for Facebook in Europe, including in Warsaw, Lisbon and Dublin. A similar document was also provided by Accenture to workers at a YouTube content moderation facility in Austin, Texas. Accenture said the wellbeing of workers was a “top priority”.

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Accenture runs at least three content moderation sites for Facebook in Europe, including in Warsaw, Lisbon and Dublin. Pixabay

“We regularly update the information we give our people to ensure that they have a clear understanding of the work they do,” the company said in a statement.

“According to an employee who signed one of these acknowledgment forms, every moderator at the facility was emailed a link and asked to sign immediately,” the report said.

The Accenture form says workers might review “disturbing” videos and that moderating “such content may impact my mental health, and it could even lead to Post Traumatic Stress Disorder (PTSD). Both Facebook and Google said they did not review Accenture’s new form.

The Verge’s probe last month into Accenture’s Austin site described hundreds of low-paid immigrants toiling in, removing videos flagged for extreme violence and terrorist content.

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“The moment they quit Accenture or get fired, they lose access to all mental health services. One former moderator for Google said she was still experiencing symptoms of PTSD two years after leaving,” the report claimed.

Last year, The Verge published a report of Facebook moderators and one of them said he “sleeps with a gun by his side” after doing the job. (IANS)