Wednesday, April 14, 2021
Home Business E-commerce Operations Flourishing During Pandemic

E-commerce Operations Flourishing During Pandemic

Online shopping has been increased due to social distancing and lockdown

As more and more people are turning to e-commerce platforms for their shopping requirements amid the pandemic and social distancing norms, e-commerce operations also are evolving and turning more effective along with contactless features.

Ambrish Kumar, Founder of Zipaworld and Group CEO, AAA 2 Innovate Private Ltd said that the people involved in the last-mile delivery are also now seen equipped with no-contact delivery and delivery gadgets and applications making use of technology.

Follow NewsGram on Instagram to keep yourself updated.

There is an increase in the number of kiosks, pick-up, and drop-off points arranged during the pandemic to promote faceless and touch-less transactions, he added.

“During the pandemic, the e-commerce segment has got a stimulative acceleration. There definitely has been a phenomenal shift of consumers from brick-and-mortar stores to online shopping during the pandemic,” Kumar said.

Follow NewsGram on Twitter to stay updated about the World news.

Yuvraj Aman Singh, Founder, and CEO of Rocking Deals noted that brands have seen a two-to-four-fold growth.

He, however, was of the view that the growth could have been 8 times in the absence of instability in the job market.

E-commerce
In terms of the payment gateways, he said that UPI will continue to lead the online transactions. Pixabay

“The refurbished segment is also rising as people are more cost-conscious and acceptance that refurbishes is majorly repacked goods is driving this segment forward,” he said.

Want to read more in Hindi? Checkout: राम के स्वागत में रोशनी से नहाई अयोध्या

On the evolution on the tech front, Singh said that small businesses are integrating payment gateways on their websites and apps, which was not present earlier.

“We are also looking to integrate chatbots so that we can handle customer queries efficiently. So, for us, it is about POS and customer engagement technology,” he added.

Abhinav Girdhar, Founder of Appy Pie said that the smaller businesses in India who were not so keen on going digital, have finally done so because that is where all the customers are.

ALSO READ: Uttar Pradesh To Set Up Air Quality Monitoring Stations

On the interface of e-commerce sites and apps, he said: “The interface has to become simpler than ever because the consumer demographics have shifted drastically.”

In terms of the payment gateways, he said that UPI will continue to lead the online transactions. (IANS)

STAY CONNECTED

19,517FansLike
362FollowersFollow
1,773FollowersFollow

Most Popular

Terrorism Has Returned To Balochistan

Pakistan's Balochistan province continues to keep the country's intelligence and security forces under constant check as terror elements continue to surface from different parts...

Indian Judiciary To Adopt Artificial Intelligence For Aiding Justice Delivery

With impressive advances having been made in artificial intelligence (AI), the Indian judiciary has been early to adopt it too. Soon, AI will be...

5 Best Used Car For The Money

Your buddy wants to buy a used car for $8,000; what would you recommend? Well, it depends on the kind of car he wants....

Reasons Why Himalayan Salt Has Grown In Popularity

There are many reasons why Himalayan salt has grown in popularity! But before you delve into its benefits let's try and understand what exactly...

Revamp Your Self Care Routine By Beauty And Spa

Bang in the middle of summer we need to remind ourselves that our self-care routine needs a revamp. Swati Gupta, Director, and Head of...

Smartphone Cyber Attacks Witness A Staggering Growth

Indian organizations witnessed a staggering 845 percent increase in cyber-attacks on employees' smartphones since October 2020, as remote working during the pandemic saw the...

Here’s Why Some Covid-19 Survivors At Risk Of Blood Clot

People who have recovered from Covid-19, especially those with pre-existing cardiovascular conditions, may be at risk of developing blood clots due to a lingering...

The Possible Risks Of Sleeping ‘Too Much’

BY- Jaya Choudhary Just how much sleep is too much? Well, the amount of sleep you need varies significantly over the course of your lifetime....

Recent Comments